Need PCN Advice!

Umkomaas

All you need to do first is to find the CEO & his/her email.

Use this website, but first please take out the space between  'ceo' and 'email' as MSE seems not to enable direct links to this very informative resource. 🤷‍♂️ If I post the unedited link, all you get is a row of !!!!!!

https://www.ceo email.com/index-search.php

thingamaBob

According to this site: https://www.retailparkdata.co.uk/retail-park/haven-banks-retail-park, the site owners are Gobafoss General Partner Ltd with Aviva Investors as the Asset Managers. Click on the Register View (Sept 2019) button and it takes you to a copy of the Register of Title which shows Gobafoss as the Proprietors since Feb 2008.
But, whether owners or asset managers, Aviva would probably be the best contact.  CEO: Euan G Munro

Coupon-mad

Look how easy PLAN A (complain to the retail park owners) is, when you track down the right person:
https://forums.moneysavingexpert.com/discussion/6160790/parking-fine-parkingeye-after-having-to-wait-3-hours-in-a-queue/p1

I expect yours to be cancelled by next week and look forward to you posting to tell us. 

Honestly, it works.

Sylith

Thank you for your reply. The signage in this car park states that parking time is calculated as time of entry until time of departure (calculated from ANPR cameras however, in the linked case, only the time parked needs to be paid for. 

I will still write to the landowners and my MP so thanks for your response. Would it be better to write to my MP or the MP of the area In which the car park is?

Sylith

nosferatu1001 said:

Also, if it took time to download and register with the app, yet there is nothing that indicates IN THE APP that you are required to wokr out your paid time back to the moment you entered the car park, then the GREEN BUTTON case for NCP is triggered; in a pay and display, or pay by mobile, the contract starts when the button is pressed, on a machine or otherwise. 

Thanks for your reply. In the signage it says that your parking time is calculated from time of entry until time of departure. So I’m not sure that I would be able to use this in my defence.

Redx

the court ruling overrules any signage, so I would definitely be using it in my defence, but I would be getting a landowner cancellation so it would not matter anyway

signage cannot overrule the law

if I were defending myself in court, I would be adding everything including the kitchen sink and let the judge decide, meaning I would definitely add anything I can to my defence

not sure would not feature in my book because I am sure I would use everything I possibly could , capiche ??

some people are guilty as sin over a bank robbery , jewel heist , murder and the like , they they use NOT GUILTY in their defences, the words "not sure" dont feature at all, even when they are lying

KeithP

Sylith said:

I will still write to the landowners and my MP so thanks for your response. Would it be better to write to my MP or the MP of the area In which the car park is?

You should write to your own MP.

However, you may like to send a copy of that letter/email to the MP in whose constituency the car park is. He/she will surely be interested to know what is going on on his 'patch'.

Sylith

thingamaBob said:

According to this site: the site owners are Gobafoss General Partner Ltd with Aviva Investors as the Asset Managers. Click on the Register View (Sept 2019) button and it takes you to a copy of the Register of Title which shows Gobafoss as the Proprietors since Feb 2008.
But, whether owners or asset managers, Aviva would probably be the best contact.  CEO: Euan G Munro

Thank very much for providing this information. So the CEO is the person to get in contact with? Would you recommend sending an email to both the asset managers and the landowners or just Aviva? 

Redx

I would send one to everybody in the mix

Why restrict yourself to just one ??? Doesn't make sense

Sylith

So, from what I can tell, the appropriate steps are to first complain to the landowners (and asset managers in my case). Email the CEO of these two companies with your own email (as opposed to using a template like for the appeal and use some successful ones as a basis).

Secondly, appeal to the issuer if the complaint doesn't work (too late in my case as I appealed before discovering the NEWBIE thread).

Where does the POPLA come into all of this? Should I be doing this alongside the first two steps (i.e right now) just like my letter to my MP or does POPLA only come after the complaint and appeal? I have a code, since I appealed prematurely, so i can appeal to POPLA whenever. Thanks.