NS&I have stopped accepting/making payments

coyrls

There is a more generic statement about deposits:

Your balance may not update straight away. Don't worry if this happens - you can still see your deposit by logging in, clicking on 'View account' then scrolling down to 'Pending transactions' and clicking the plus sign.

Hils0912

I am ready for it. I used to work for them, so I should know. 

Hils0912

From the website 
2002

NS&I Milestones

NS&I Rebrand

'National Savings' is rebranded as 'National Savings & Investments'. A new logo contains a conker emerging from its shell, representing security and renewal. Chosen after conducting market research with customers, the word 'Investment' is included to better represent what the organisation does.

If you scroll to the bottom of the page, under NS&I click about us, then more about us, all the info is there.

Archi_Bald

Hils0912 said:

From the website 
2002

NS&I Milestones

NS&I Rebrand

'National Savings' is rebranded as 'National Savings & Investments'. A new logo contains a conker emerging from its shell, representing security and renewal. Chosen after conducting market research with customers, the word 'Investment' is included to better represent what the organisation does.

If you scroll to the bottom of the page, under NS&I click about us, then more about us, all the info is there.

Outsourced to ATOS. That explains a lot.

Steve_L

Just for the record and benefit of future new NS&I savers, I've just paid in the balance of my old savings account, using the big orange "Pay money in" button on the NS&I online banking website. It uses the nominated account's debit card. The funds appear instantly on your NS&I account. I assume (although this is never a good thing to do) that you start earning interest from then.

The transaction then takes the usual couple of working days to appear on the nominated account. Therefore, this appears to open up the possibility, if the nominated account also paid interest, of earning this on both accounts for these few days.

Archi_Bald

Steve_L said:

Just for the record and benefit of future new NS&I savers, I've just paid in the balance of my old savings account, using the big orange "Pay money in" button on the NS&I online banking website. It uses the nominated account's debit card. The funds appear instantly on your NS&I account. I assume (although this is never a good thing to do) that you start earning interest from then.

The transaction then takes the usual couple of working days to appear on the nominated account. Therefore, this appears to open up the possibility, if the nominated account also paid interest, of earning this on both accounts for these few days.

NS&I don't know the details of the debit card of your nominated account. You have to enter them, and you can use any debit card you like. If the deposit  is not made between the 20th of this month and the 5th of the next, your balance goes up immediately. NS&I pay interest from the day of deposit, regardless of whether the deposit is reflected in your balance immediately or later. Debit card transactions usually clear within 2-3 working days, so even on rather large amounts (£100k+), any duplicate interest will be negligible, not least since there is a rather low limit on which current account pay interest.

RG2015

Steve_L said:

Just for the record and benefit of future new NS&I savers, I've just paid in the balance of my old savings account, using the big orange "Pay money in" button on the NS&I online banking website. It uses the nominated account's debit card. The funds appear instantly on your NS&I account. I assume (although this is never a good thing to do) that you start earning interest from then.

The transaction then takes the usual couple of working days to appear on the nominated account. Therefore, this appears to open up the possibility, if the nominated account also paid interest, of earning this on both accounts for these few days.

If you click on transaction history and then on the description, you will see the value date. This is the date from which interest is earned.

jem16

Hils0912 said:

It has always been in T&C's for Income Bonds that any payment made between 20th of one month - 5th of the next shows as pending and that interest earned gets backdated to date received and paid the following month.  

Correct. It caught me by surprise the first time I made a payment between those dates but it is clearly on the website. I just avoid those dates now.



https://www.nsandi.com/income-bonds

gunjin

Not sure this policy qualifies NS&I income bonds as "easy access" on the MSE site

polymaff

AIUI, Easy Access was coined to fudge the bridge between Instant Access and Penalty Access.  So it probably isn't that misleading to describe it so.  Fudge-wise....