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NS&I Website

Hi Everyone,
Is anyone else having issues getting on the NS&I web site, first of all there was a 15 min queue, then when I tried to log in, it said there might be an issue and to call them.
When I called, there is a 30 min wait. 
Is this normal for them, I have not used them before, just opened an account and wanted to transfer some funds.
Cheers for any info,
Alex
«13

Comments

  • Misslayed
    Misslayed Posts: 15,053 Senior Ambassador
    Ninth Anniversary 10,000 Posts Homepage Hero Name Dropper
    It's probably because it's the beginning of the month, folk checking to see if they've won on Premium Bonds
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • Boa21
    Boa21 Posts: 278 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Yep, bit of a delay first thing, but then all settled down.
    The force is strong in this one!
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    For the first time in more than a decade, I had to queue today when trying to log into the NS&I website. The Q time was less than a minute. I could make the deposit I was logging in for, and check my other accounts whilst I was there. No problems. 

    May be try again later tonight, when things might be a bit quieter.
  • molerat
    molerat Posts: 33,568 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Same as op. In the queue again to view the message I had an e-mail about this morning.
  • Amac48
    Amac48 Posts: 5 Forumite
    First Post
    Cheers for that guys,
    I thought it might be just one of those things, just wanted to make sure it was not always going to be like that :)
    Cheers again. 
  • Albermarle
    Albermarle Posts: 26,007 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Maybe all those recommendations on this forum for NS&I income bonds has caused the delays :)
  • Amac48
    Amac48 Posts: 5 Forumite
    First Post
    Maybe all those recommendations on this forum for NS&I income bonds has caused the delays :)
    Thats why I ended up there :) so I guess I cant complain ha ha 
  • molerat
    molerat Posts: 33,568 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you get the error message just keep clicking log in, you will eventually get there.
  • NS&I systems are currently down they suggest you try again tomorrow
  • reefer37
    reefer37 Posts: 93 Forumite
    Fourth Anniversary 10 Posts
    It’s still has issues. Twitter says the have cueing issues and also logging in issues. Some customers getting error messages when trying to log in.
    i cant log in so will have to see if they can fix it tomorrow 
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