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Making Contact
aardvaak
Posts: 5,836 Forumite
I have to speak with the Dept., Works & Pensions re Jobseekers on 0800 1690310.
I have this number on speaker phone and no one answers after 2 hours it cuts off and I have to start again.
Do these numpties ever answer their phones?
Is there any other way to contact these ie email?
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Can I delete this?0
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This is not the forum to get informed answers. You need to post on the 'Benefits' board.anonymouss1 said: so what can I doHowever, if you personally are impacted by your Dad being in hospital can you not make a Universal Credit claim yourself?Can your Dad not make a call to them from his hospital bed?What does the Universal Credit Helpline suggest you do?1 -
Ok thank you I will post in there. And I am too young to make a claim myself and he cannot make a call to them because of his memory loss and he does not have a phone there with him. The universal credit helpline did not advise anything, they told us that they were unable to speak to us.0
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I’ll close this as it has been re posted in the correct place.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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I have to speak with the Dept., Works & Pensions re Jobseekers on 0800 1690310.I have this number on speaker phone and no one answers after 2 hours it cuts off and I have to start again.Do these numpties ever answer their phones?Is there any other way to contact these ie email?
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Numpties? You realise that a lot of them are furloughed or WFH?
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Government workers are not furloughed for the simple reason the government would have been paying themselves. The more likely reason is that they are dealing with the mountain of claims.freesha said:Numpties? You realise that a lot of them are furloughed or WFH?- All land is owned. If you are not on yours, you are on someone else's
- When on someone else's be it a road, a pavement, a right of way or a property there are rules. Don't assume there are none.
- "Free parking" doesn't mean free of rules. Check the rules and if you don't like them, go elsewhere
- All land is owned. If you are not on yours, you are on someone else's and their rules apply.
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Yes, true - but I do know that many are WFH and the claims/admin have skyrocketed. Frustrating but the OP sounding off and calling them numpties is not going to help.
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Mountains of new claims and making sure payments are made ontime and in full.You can email and/or write to the DWP if you need to.All the call centres are overwhelmed with the colume of calls, we have a virtual service centre to deal with payments to free up some call centres, but it is what it is.1
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Even before the Covid19 crisis, it could take hours to get through to DWP. Constant staff cuts, plus call centre staff expected to input information provided in calls rather than passing it on to processing centres and then answering the next call.
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