Refund for puppy deposit?

neilmcl

Why are people still buying pets this way!

I would never dream of spending that amount of money on a puppy where I haven't been able to visit the breeder and see how the puppy is being reared. If you can't physically visit then at least have access to video streams showing the puppy with it's mum etc.

Indidoodaah

neilmcl said:

Why are people still buying pets this way!

I would never dream of spending that amount of money on a puppy where I haven't been able to visit the breeder and see how the puppy is being reared. If you can't physically visit then at least have access to video streams showing the puppy with it's mum etc.

I have already acknowledged that it was foolish so this really isn't helpful

unforeseen

It's only been a week !!!!!!! What did you think regular updates meant? Daily? 

davidmcn

Indidoodaah said:

davidmcn said:

Indidoodaah said:

On the advert there was no mention of the deposit being non-refundable

Did you tell them you expected it to be refundable?

I didn't there was no communication regarding the terms of the deposit, all that was mentioned was '£250 deposit secures' 

Ok. I wouldn't say it was normal to expect that a deposit is refundable if you change your mind, otherwise what would be the point of it?

Indidoodaah

unforeseen said:

It's only been a week !!!!!!! What did you think regular updates meant? Daily? 

Considering it's only 5 weeks until collection I don't think a weekly update is unreasonable 

hollydays

Indidoodaah said:

neilmcl said:

Why are people still buying pets this way!

I would never dream of spending that amount of money on a puppy where I haven't been able to visit the breeder and see how the puppy is being reared. If you can't physically visit then at least have access to video streams showing the puppy with it's mum etc.

I have already acknowledged that it was foolish so this really isn't helpful

This whole thing sounds like a recipe for disaster. What decent breeder sells a dog to someone without seeing them....They have a Facebook business page? Do they have a limited company name, or are they registered as a dog breeder with their local council?Have you then presumably not seen the mother and pup together?

Indidoodaah

davidmcn said:

Indidoodaah said:

davidmcn said:

Indidoodaah said:

On the advert there was no mention of the deposit being non-refundable

Did you tell them you expected it to be refundable?

I didn't there was no communication regarding the terms of the deposit, all that was mentioned was '£250 deposit secures' 

Ok. I wouldn't say it was normal to expect that a deposit is refundable if you change your mind, otherwise what would be the point of it?

I would only really expect it to be non-refundable if that was mentioned?

Indidoodaah

hollydays said:

Indidoodaah said:

neilmcl said:

Why are people still buying pets this way!

I would never dream of spending that amount of money on a puppy where I haven't been able to visit the breeder and see how the puppy is being reared. If you can't physically visit then at least have access to video streams showing the puppy with it's mum etc.

I have already acknowledged that it was foolish so this really isn't helpful

This whole thing sounds like a recipe for disaster. What decent breeder sells a dog to someone without seeing them....They have a Facebook business page? Do they have a limited company name, or are they registered as a dog breeder with their local council?Have you then presumably not seen the mother and pup together?

It's not a dog business page its another business. I've seen photos of the pup and mum and a photo of the dad. 

Mojisola

Indidoodaah said:

I haven't seen them in person, I have seen photos and I have their address. 
It was from Pets4Homes website.

The Pets4Homes site says -

"Safety Notice from Pets4Homes - NEVER send money for a deposit or pay for a pet online. ALWAYS visit the advertisers home to view the pet and confirm they are genuine. Before contacting the seller, you MUST read our Pet Buying/Adoption Checklist below.

JJ_Egan

A  weekly update is that what they promised ??

Could it be with Covid they are short of staff/ don't have time to send out updates .

No Consumer Rights here .