Euro Car Parks Final notice

groanie

Have received a final notice in response to an appeal after receiving a  ' Notice to Keeper'  parking charge letter.
I was in a disabled bay and negotiating parking and getting out of the car, set the blue badge, but my disabled friend, could not get back in time. In effect, it was only 4 minutes late. No official reply, just the final Notification Letter.
I have given my name as the driver on the appeal, to explain I was caring for the passenger with the blue badge.
I am a day passed the 28 days to pay the full amount.
What next please? Have read the newbies post, but it's too much to take in.
Thanks for any help.

D_P_Dance

Read this

https://forums.moneysavingexpert.com/discussion/6014081/abuse-of-process-district-judge-tells-bwlegal

Tell them that you are not  paying and that if they take this ti court you will counter-claim for disability discrimination 

Have read the newbies post, but it's too much to take in.

In that case just pay, we are far too busy to deal with people who are not ptepared to help themselves.

Ralph-y

 Where did this happen? supermarket ? doctors ? retail park?

Please go to the newbies thread / discussion


https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou

 and have a general read up

Ralph

Coupon-mad

What happened when you complained to the retailer about discrimination and harassment by the PPC?

Complain to the BPA about them:

gemma.dorans@britishparking.co.uk

groanie

I rang the retailer and they said it was nothing to do with them.

My concern is that there is no discretion for a disabled passenger not being able to get back to the car in time. It only amounts to 16 minutes.

Euro Car Parks say there are no concessions for blue badge holders. This obviously isnt right.
I will certainly check out BPA
Thank you for the advice.

Ralph-y

"I rang the retailer "

customer services I bet ...... useless .... try the manager and if its a national chain the head office CEO ........

if ... IF they cannot cancel then they will know who can

you are being fobbed off.

have a look at 'grace periods'

Ralph

groanie

Thank you
Will construct letter to POPLA

Umkomaas

groanie said:

Thank you
Will construct letter to POPLA

You won't be 'constructing a letter to POPLA', detailing all the story above. You need to construct your appeal based on advice in the NEWBIES FAQ sticky, third post down. 

Have read the newbies post, but it's too much to take in.

I'm afraid if the best advice anywhere to help you win this is 'too much to take in', what are you expecting from the forum?  Your options are narrowing if you can't/won't get down to researching this thoroughly. 

groanie

I didn't say I wasn't going to take the advice on the forum!! My particular issues aren't covered as far as I can see.
It IS a lot to take in, but I'm getting there.

Coupon-mad

You need to complain to the Head office of the retailer and the Store Manager (not the person who picks the phone up) about a breach of the Equality Act, waaaaaaay before you think about POPLA. 

If you have a POPLA code it lasts for just past 30 days.

POPLA are fairly useless and do not consider the Equality Act (astonishing).

MistyZ

Do what Ralph-y & Coupon-mad advise.

Folk tend to shy away from contacting CEOs but honestly, that is the way to go with landowner complaints.  Don't suffer from 'little ol' me' syndrome - you've been scammed in a particularly nasty way and have every right to complain to the Store Manager and to escalate your complaint / strong request for cancellation to the CEO if you don't get instant cooperation.  

Tell us where this happened and then if you have difficulty finding an email address for the CEO we may be able to help with the search.