New Post Advanced Search

Coronavirus: The latest from MSE


The MSE team is working extremely hard to keep the info we have about your travel rights, cancellation rights, sick pay (and more) up to date.
The official MSE guides: UPDATED MSE Coronavirus Guides

NEWSFLASH


New, free ‘Academoney’ course from MSE and the Open University launches
All the key areas of personal finance are covered, so that you can master your money decisions


Bounce back loan Santander

30 replies 2K views
ewan90ewan90 Forumite
1 posts
MoneySaving Newbie
Hi

is anyone else finding Santander really slow for the bounce back loan? 
«13

Replies

  • bagpussofsussexbagpussofsussex Forumite
    11 posts
    Part of the Furniture 10 Posts Combo Breaker
    MoneySaving Newbie
    I applied on Tuesday afternoon at about 3pm and haven’t yet heard anything - it’s 2pm Thursday now. The ‘you will receive an email in 24 hours’ was always going to be optimistic, given that they’ve probably had thousands of applications to wade through and I would imagine a lot of their staff will be working from home. 

    When did you apply?
  • obrienkenobiobrienkenobi Forumite
    13 posts
    10 Posts
    MoneySaving Newbie
    Me. Applied Monday 8.30am. Had an email Tuesday 10.30pm to say the application was being reviewed. Since then, nothing.
  • ELLYPELLYP Forumite
    30 posts
    Second Anniversary 10 Posts
    Same as obrienkenobi applied Monday morning, email late Tuesday and nothing since then! Its frustrating to say the least!
  • wilkima5wilkima5 Forumite
    5 posts
    First Post
    MoneySaving Newbie
    I’ve applied last night , email today to say they will be I touch for more information as I only have personal with them which I assume will be my tax return which is ready for them , I have a business account with starling but I fear they will be a nightmare , they are already telling customers they will perform a soft credit check , why ??? It’s not secured against there money 
  • ELLYPELLYP Forumite
    30 posts
    Second Anniversary 10 Posts
    I had an email this morning asking me to upload some documents.
    They want proof of address, so doing that now. 
  • obrienkenobiobrienkenobi Forumite
    13 posts
    10 Posts
    MoneySaving Newbie
    Sounds like you're at least getting somewhere. I've still heard nothing since Tuesday.
  • davethorpdavethorp Forumite
    1.6K posts
    Part of the Furniture 1,000 Posts
    ✭✭✭
    I applied last Tuesday morning with Santander. Personal account with Santander with a business account with Starling who weren't offering BBLS then

    Had a confirmation on Wednesday evening

    Asked for my tax return, proof of trading address and proof of nature of business late Thursday night. Responded immediately

    Yesterday lunchtime I was asked for business bank statements. Again responded immediately

    Today asked for why I hadn't approached Starling. Sarcastic answer given that when I first applied over a week ago Starling weren't offering BBLS but in the time it has taken Santander to still not process my application Starling have managed to get accredited. Awaiting further response

    At this point I don't care if Santander approve me or send me to Starling but I can't go to Starling who have just opened their sole trader applications while my Santander application is open

  • bagpussofsussexbagpussofsussex Forumite
    11 posts
    Part of the Furniture 10 Posts Combo Breaker
    MoneySaving Newbie
    I applied online last Tuesday afternoon (5th May). Got an email with documents and requesting that I sign it last night (Mon 11th May) about 8pm, which I did as soon as I received it. Money arrived in my account mid morning today (Tuesday 12th May) - I wasn’t asked for any further documentation.

     I’m a sole trader and have had a basic santander business account for about 3 years now. 
  • obrienkenobiobrienkenobi Forumite
    13 posts
    10 Posts
    MoneySaving Newbie
    I applied online last Tuesday afternoon (5th May). Got an email with documents and requesting that I sign it last night (Mon 11th May) about 8pm, which I did as soon as I received it. Money arrived in my account mid morning today (Tuesday 12th May) - I wasn’t asked for any further documentation.

     I’m a sole trader and have had a basic santander business account for about 3 years now. 
    Similar to me then in that I'm a Sole Trader with a Santander business account for 3 years. But I've had nothing since applying on the morning of the 4th. It all just seems a bit of a mess.
  • ELLYPELLYP Forumite
    30 posts
    Second Anniversary 10 Posts
    I realised as I was printing off a statement today that I hadn’t updated my address when I moved, so did that online and then went into a branch to change my statement date, which they did (statements would have had my old address on) so hopefully tomorrow I will be able to print off one with my current address which is the postcode I entered when applying for the BBL. 
    So the email request I got today probably isn’t the norm for their BBL applicants.
    I did read on Twitter that they weren’t working on the loans from Friday through to yesterday and only started up again today so hopefully things will get moving again this week and we will all hear something. 
    Honestly it’s like being a kid and waiting for Christmas but trying to stop yourself getting too excited in case you don’t get want you asked for!
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support