PCN dispute

Le_Kirk

Mtllc1985 said:

Do I just send them this in the appeal 

Re PCN number:

I dispute your 'parking charge', ..............

Yes, send the appeal to the parking company and it is the correct one: -
if it was written in blue text and,
you are the registered keeper of the car and it is not a hire/lease/company car.

Mtllc1985

Does it comply now seeing as I have given them my details? (big mistake, I now have learned)
I'm not sure about claiming from the keeper, it's all a bit confusing 

nosferatu1001

Its not confusing. 
The registered keeper is the person the DVLA is told is keeping the car
The keeper is the person actually keeping the car ie in day to day "charge" of the keys
The driver at any one time MAY be the keeper, but may not be of course. 
If you have not told them who the driver was, at any point, then youre good to go. 

MistyZ

Mtllc1985 said:

Do I just send them this in the appeal or wait for the POPLA? 

Well you've appealed already, right?  Presumably using your own words - was driver identified in that appeal?  

And now, as a new PCN was issued, the scammers are giving you the 'opportunity' to appeal again.  

So if you do nothing, you will receive a POPLA code (as mentioned in the letter you show).  And if you appeal again, that appeal is highly likely to be refused and you will receive a POPLA code.  The way I read Coupon-mad's posts here, looks like she thinks it's best to sit tight and wait for the POPLA code rather than submit another appeal.  Might be wrong!  But I can't see that it makes much difference either way.

Le_Kirk

Good thought Misty but, if the PCN  that the OP has now received is replacing the old one and they fail to appeal, there may not be a POPLA code forthcoming.  What we don't know is whether or not the old PCN number was cancelled.

MistyZ

Le_Kirk said:

Good thought Misty but, if the PCN  that the OP has now received is replacing the old one and they fail to appeal, there may not be a POPLA code forthcoming.  What we don't know is whether or not the old PCN number was cancelled.

The penultimate paragraph in the letter the OP showed does say that a POPLA code will be issued if there is no new appeal.  Not that the scammers are to be trusted or anything, but that seems to be what they're promising.

Le_Kirk

MistyZ said:

Le_Kirk said:

Good thought Misty but, if the PCN  that the OP has now received is replacing the old one and they fail to appeal, there may not be a POPLA code forthcoming.  What we don't know is whether or not the old PCN number was cancelled.

The penultimate paragraph in the letter the OP showed does say that a POPLA code will be issued if there is no new appeal.  Not that the scammers are to be trusted or anything, but that seems to be what they're promising.

Let's hope you are right and they do!

Coupon-mad

This OP has already been told to wait for the POPLA code. 

Sadly, I think they've blabbed about driving and thrown in the bin their winning point.

BarkingDog

Also email each organisation you are dealing with, with a Subject Access Request (it is your right under GDPR). They have 1 month to provide it. The data they supply may help your case and, if they breach or have breached GDPR in any way, you have the right to sue for compensation. In my case the company in question immediately cancelled the PCN but that has not stopped me from suing them for £750 for GDPR breaches. I've turned the tables on them and will make them pay for abusing my personal data.

Mtllc1985

All good guys. 
They sent me a letter today saying the charge has been cancelled and sorry for the inconvenience and trauma it has caused in these times. 
Thank you for everyone's advice. 
I won't be a naughty boy any more. Slap wrist.