Natwest closed my account

vtoea

Natwest closed my account and can't provide any information why I they did so all I was using it for was to pay my loan with them and I always paid it on time and never had any large amount of money coming in or out.
No fraud as well.
What are my options to fight their decision ? 

General_Grant

vtoea said:

Natwest closed my account and can't provide any information why I they did so all I was using it for was to pay my loan with them and I always paid it on time and never had any large amount of money coming in or out.
No fraud as well.
What are my options to fight their decision ? 

If your only use for the account was to repay your loan, why do you want to "fight their decision" to close the account? 
Do you still owe them money?  (It sounded as though you had paid it off a while ago.)
Was there a credit balance on the account?  If so, what has happened to that?

vtoea

General_Grant said:

vtoea said:

Natwest closed my account and can't provide any information why I they did so all I was using it for was to pay my loan with them and I always paid it on time and never had any large amount of money coming in or out.
No fraud as well.
What are my options to fight their decision ? 

If your only use for the account was to repay your loan, why do you want to "fight their decision" to close the account? 
Do you still owe them money?  (It sounded as though you had paid it off a while ago.)
Was there a credit balance on the account?  If so, what has happened to that?

Hi yes the outstanding balance was 2400 on the loan and i was having a possitive balance of 155 with and arranged overdraft of 1250 that I didn't use in a few months.
It seems weird out of nowhere to have my account closed ... what is happening with the loan and my positive balance and how can i appeal and find more information why this happened.

penners324

Have they given 60 day notice of closure? If so move the balance to another account before the closure date and get a direct debit set up on the other account to cover the loan repayments.

vtoea

penners324 said:

Have they given 60 day notice of closure? If so move the balance to another account before the closure date and get a direct debit set up on the other account to cover the loan repayments.

Hi no such notice was given I just had a text this morning just saying they can't provide banking service anymore and  that my account was closed also I can't access the account anymore to transfer the balance.

Also notice that a person that's living in the same place with me which is with natwest also had their account also closed.

notveryeducated

NatWest seem to be closing random accounts left, right and centre these days.

Thrugelmir

vtoea said:

penners324 said:

Have they given 60 day notice of closure? If so move the balance to another account before the closure date and get a direct debit set up on the other account to cover the loan repayments.

Also notice that a personal that's living in the same place with me which is with natwest also had their account also closed.

Does this person transfer money to your account. 

vtoea

Thrugelmir said:

vtoea said:

penners324 said:

Have they given 60 day notice of closure? If so move the balance to another account before the closure date and get a direct debit set up on the other account to cover the loan repayments.

Also notice that a personal that's living in the same place with me which is with natwest also had their account also closed.

Does this person transfer money to your account. 

Not really 

nyermen

vtoea said:

Thrugelmir said:

vtoea said:

penners324 said:

Have they given 60 day notice of closure? If so move the balance to another account before the closure date and get a direct debit set up on the other account to cover the loan repayments.

Also notice that a personal that's living in the same place with me which is with natwest also had their account also closed.

Does this person transfer money to your account. 

Not really 

There's no really/maybe, it's yes or no - if they've ever transferred money to your account, and they've also used their account for something they shouldnt, then with both at the same address, your account has almost certainly been closed as a result.  You may well have a CIFAS marker too (https://www.cifas.org.uk/contact-us/subject-access-request), if so, that is very bad news.

soulsaver

If you've got any other accounts with the RBS group they'll get closed too. You'll likely get a follow up letter giving you notice and informing you of your next steps. 
It won't explain their actions, but likely to tell you to bring proof of ID to branch (although may have changed re CV19?) and you'll be asked to sign a request for your funds, 'if you'd like to claim them'. 
It can take 60 days or longer to get your funds... if you're innocent.

vtoea

I got no RBS account but I do have hsbc/nationwide/starling/Santanders and all those accounts are fine