Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
Teletext Holidays refund ??
19 replies 6.2K views
Hi all, advice needed please, we booked via Teletext Holidays for May 16th, visiting Turkey, holiday provided by Jet2. Teletext contacted me this afternoon confirming cancellation and giving me two options, to either rebook straight away for a later date or to get a travel voucher/credit for next year, but when I requested a full cash refund I was informed this could only be processed in July due to some regulation,small print, blah.blah,blah. Could somebody advise me if this is correct and has anybody else experienced this as I don't understand the time delay in processing a refund, he did say it was something to do with them not getting money back from the provider (Jet2), but I'm not convinced.