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Any advice with my matter will be highly appreciated - noisy neighbour

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Hi all,
I lived in this proprety  for 6 years (owned), and since last year in spring the house next door was occupied by a family that has multiple kids, very young (probably council tenants, not sure). Since then I was forced to endure a high level of constant noise (i.e indoor/outdoor(garden) shouting kids and parents, loud talking, slaming doors and so on) and at the same time realised how thin the walls were (I am considering to insulate common walls against noise).
I am unsure what my approach should be, as just the basic discussion between neighbours did not work. If you can help with answers to the below questions, that would be great:
1. How do I find if they are council tenants and who is the landlord of proprety?
2. If a complaint is made to the council, how long it will take them to act on my concern and to resolve it (from your experience)?
3. If proprety is sold at a later time, if any loss is suffered, can I make the lanlord liable for it, as he, in my opinion is responsible for the tenants?

I did read multiple threads on this forum, but unfortunately, a clear answer was not found on my questions. Any kind of advice is welcomed.
Thank you in advance for your time.
Kind regards,
Alex



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Comments

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    edited 11 April 2020 at 9:41AM
    Alex1B said:
    1. How do I find if they are council tenants and who is the landlord of proprety?
    Does it make any difference? You can pay £3 to Land Registry, get hold of the title for the property, and find out who owns it.

    But how will that affect what you do next? You're going to complain to the landlord? How do you think that'll improve matters?
    2. If a complaint is made to the council, how long it will take them to act on my concern and to resolve it (from your experience)?
    The council's environmental health can and will act on noise complaints, but at the moment I can't imagine it being their highest priority, can you?
    3. If proprety is sold at a later time, if any loss is suffered, can I make the lanlord liable for it, as he, in my opinion is responsible for the tenants?
    1. Quantify the reduction in value directly attributable to the neighbours. Impossible.
    2. If claim is for more than £10k, it's not a small claim. Expensive and complex to claim.
    3. Prove the landlord is liable. He isn't.
  • elsien
    elsien Posts: 36,084 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It isn't the landlords role to police the behaviour of their tenants in that respect, whether council or private.
    Some councils do run a mediation scheme (although probably not mid-covid) so that is an avenue you could explore.
    Otherwise it does sound like just loud individuals rather than antisocial behaviour such as music blasting out at 3am. In which case there isn't really anything for the council to resolve. I do know how annoying it is - next door has one child masquerading as a screaming elephant, but he is just a child being a child, albeit a very heavy footed and I'm pretty sure his parents are more frustrated by the tantrums than I am.
    When considering sound proofing, you need to consider that sound travels through the floor as well as walls so just insulating the walls may not give the result you hope for.

    When you say the basic discussion with neighbours didn't work, what does that mean? What did you say and how did they respond?


    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • theartfullodger
    theartfullodger Posts: 15,707 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In my experience council tenants are usually much to be preferred to middle class home owners whining on about property prices.

    This is largely nothing to do with landlords, simply follow CaB excellent advice on their website about neighbour disputes
  • OP.
    I am no expert but DO NOT expect anything from anyone if you feel there is a quantifiable loss from a future sale.

    Also, be aware that official complaints would need to be declared to the buyers solicitor.
    I too was wondering why the reference to council tenants, but now understand that it was to establish the landlord. Not snobbery.

    Finally, hope it does improve for you. Although its "family life" next door, it still sounds a major headache for you.
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