PIP 50% car tax reduction - help!

melbury

My OH gets standard PIP mobility which entitles him to a 50% reduction in the cost of car tax.  This is now due to be applied for as his tax runs out at the end of the month.

I have just checked the DVLA website and it says not to send in any paperwork.  How can we get the car taxed without sending in all of the original documents that they always want to have sight of every year?

It also says not to phone them unless you are directly involved in the nation's response to COVID-19 as they only have a limited number of staff working there.

Is anyone else in this position?  I don't know who to contact to find out exactly what I should do.

Justiceforme

Hi I am I'm the same position.  So I hope we get a reply.  I did try phone, told me to retry again later, high volume of calls.

melbury

I suppose if nobody knows how to get around this, we will just go ahead and renew the tax online paying the full amount and hope we can claim the 50% back later on.  Not ideal, but don't want the tax to lapse.

Justiceforme

Give it a while someone may come along with an answer.

melbury

Justiceforme said:

Give it a while someone may come along with an answer.

Not looking good!

cantcope

melbury said:

I suppose if nobody knows how to get around this, we will just go ahead and renew the tax online paying the full amount and hope we can claim the 50% back later on.  Not ideal, but don't want the tax to lapse.

I'm sure you should be able to. If the vehicle is registered as disabled he should only be paying 50% online anyway? I had to renew mine online at a cost of 0.00. Have you tried to see what its charging online?

Justiceforme

Hi I have just posted this question under Motoring due the lack response.

born_again

Justiceforme said:

Hi I have just posted this question under Motoring due the lack response.

I think you get even less of a response there than here.
Have you tried "cantcope" idea? As it should remember last years payments.

I'm sat on full car tax. As We got the pip giving 50% last month, but are awaiting a MR. So did not want to use it as am looking for Motorbility car
Now been told it will be 10 week wait and at the moment even if it did come back increased, no chance of a car.

Justiceforme

cantcope said:

melbury said:

I suppose if nobody knows how to get around this, we will just go ahead and renew the tax online paying the full amount and hope we can claim the 50% back later on.  Not ideal, but don't want the tax to lapse.

I'm sure you should be able to. If the vehicle is registered as disabled he should only be paying 50% online anyway? I had to renew mine online at a cost of 0.00. Have you tried to see what its charging online?

Well I did try what you suggested but car tax came as up 0 which is not correct.

whizzywoo

cantcope said:

melbury said:

I suppose if nobody knows how to get around this, we will just go ahead and renew the tax online paying the full amount and hope we can claim the 50% back later on.  Not ideal, but don't want the tax to lapse.

I'm sure you should be able to. If the vehicle is registered as disabled he should only be paying 50% online anyway? I had to renew mine online at a cost of 0.00. Have you tried to see what its charging online?

The 50% discount can't be renewed online, unlike if you get the full 100% discount on road tax.  It's always been send all the documents in by post and it takes ages for them to process it.  It took them all their time to do it when there was no Corona Virus so goodness knows how the DVLA will cope with it now.  We've just paid the full road tax this time because there is enough stress as it is at the moment.

melbury

whizzywoo said:

cantcope said:

melbury said:

I suppose if nobody knows how to get around this, we will just go ahead and renew the tax online paying the full amount and hope we can claim the 50% back later on.  Not ideal, but don't want the tax to lapse.

I'm sure you should be able to. If the vehicle is registered as disabled he should only be paying 50% online anyway? I had to renew mine online at a cost of 0.00. Have you tried to see what its charging online?

The 50% discount can't be renewed online, unlike if you get the full 100% discount on road tax.  It's always been send all the documents in by post and it takes ages for them to process it.  It took them all their time to do it when there was no Corona Virus so goodness knows how the DVLA will cope with it now.  We've just paid the full road tax this time because there is enough stress as it is at the moment.

I have always thought it is a totally ridiculous way of doing it.  I don't see why you have to send in the original documents every single year if you are still entitled to PIP and have not changed your motor vehicle, after all it is easy enough for the DVLA to see who that vehicle is registered to on their system.  Then we could just send in the payment with copies of the documents; I just don't see what the problem would be with that.  In fact we could even send them a BACS payment for 50% of the tax and then scan and email the copy documents to them - that would be simple, fast and much more efficient.