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Fast track reclaim
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Hi looking for advice. In July last year we did a free PPI check with fast track reclaim. It said you got your results and then it was up to you whether you proceeded through them. We got results back and they sent us loads of paperwork. One was a letter of authority and a questionnaire. We didn't complete any of it. Now the bank we are with took this initial check as a ppi claim and sent us the money. The fast track company have now sent an invoice for 24% of it. Do I have to pay them this when I didn't complete any of the paperwork and authorise them to proceed?