Observices Parking Consultancy (OPC) Court Claim Form

D_P_Dance

‘If you have doubts about the identity of the person

By why should they have doubts in this case.  IMO, such doubts are unreasonable.  

 I don’t even know what to say anymore 

When you think of something tell it to the judge and ask for unreasonable behaviour costs.  

Umkomaas

You must now make that formal complaint to the ICO. Copy all the correspondence to them. 

You have gone beyond any measure of 'proportionality' in supplying what you already have. 

D_P_Dance

Absolutely they have used up their chances, now go for the throat.  

newbie202020

I am making a formal complaint now. Looks like I have to write a defence without knowing anything about the PCN

nosferatu1001

Yep, but thats fine because a SAR wouldnt have been responded to in time ANYWAY. You know this, from a simple examination of the timescales....
Tell them that, as they have no reason to dou bt your identity - the copy of the court claim form is sufficient proof of identity - you require them to answer why photographic ID is required, given they have no photograpgh of you to compare it against
As they are stating it is proportional, theire reason for requrinig this data must be reaosnable - so you require them to state such a reason, and how *specifically* photographic ID helps. 
This is of course simply further information for the complaint made to the ICO, and the claim you will make against them for breach of the DPA2018. 

BobT36

LOL at "your name and e-mail address are not the same". Where is it stated that you need to use your real name in an e-mail address? That isn't common practice at all. Someone I knew had the words "Satans Panties"  in their e-mail address. Even mine only has a shortened version of my first name and a few random numbers. This suffices for banks, loans and everything else.

If you've showed the letter THEY SENT YOU, as well as a matching proof of address for the same name, that should be more than enough and certainly no reason to suspect you're not the same. Sounds like they're playing with you and mis-using the GDPR terms to gather additional data. Big no-no with GDPR.

Wreck their faces. Most companies are tip-toe'ing around GDPR and treating it like a land mine field. These guys will soon learn the same if they keep playing those games.

nosferatu1001 said:

you require them to answer why photographic ID is required, given they have no photograpgh of you to compare it against.

Good point. They're attempting to acquire and store personally identifying data for which they have no reason to do so. If they can't answer that question, uh-oh! Maybe the ICO might want to investigate if this is common practice for this company, and much of other people's data they have (that they have no reason for)..

They can't answer "for processing the claim" as they don't need your picture. They can't answer for I.D verification, due to the aformentioned.. GDPR reasoably data storage requirements relate to SPECIFIC attributes of data, not just per person. Heh.

Umkomaas

newbie202020 said:

Looks like I have to write a defence without knowing anything about the PCN

Just use the template provided by Coupon-mad which covers most bases, especially where the PPC has added the unlawful £60 debt collection/contractual charge. The information gleaned from a SAR will be much more useful at the Witness Statement stage, ordinarily a couple of months further down the track, but in the current situation it could be next year or longer - who knows? 🤷‍♂️ 

https://forums.moneysavingexpert.com/discussion/comment/76880595#Comment_76880595

Redx

You do not say anything , you report the PPC DPO to the ICO

Redx

newbie202020 said:

I am making a formal complaint now. Looks like I have to write a defence without knowing anything about the PCN

Nearly everyone with a court claim for a parking invoice has that issue

Hence why you use the template defence by coupon mad

Umkomaas

siyavash__ said:

Thank you for all the comments. Looks like it is harder to create an email with my name than it is to come to my house and take a picture of a court document. LOL  

Are you on the correct thread here fella?