Co-op bank Everyday rewards - Changes from 1st August 2020

surreysaver

margaretx9 said:

Who makes 60 debit card transactions a month?
Still maybe I will pay per item instead of per shop when I go to the supermarket. 10p banana - 5p from the Coop.
If enough people take the p - they might review things!
Still easier to follow than the new Halifax reward scheme though!

Go down Wetherspoons ten times a month.  Six pints each time.

lhsecons

Hi ,
Looking for advice on this account. Is it possible to meet the debit card requirement by simply making 30 payments of £1 each into another savings provider which accepts debit cards, such as the Post Office or Virgin Money?

teddysmum

I have a Co-op account and ,like others, have had no notification of reward changes. I only knew about them when I decided to check their website, after considering that most other banks have made changes. What is the difference between the current details and those referred to by the OP ?

Ghostcrawler

where does it say about the change? I dont see it anywhere on thier site, also I did not receive any communication from them or they did a while ago and changed it back to £5.50 monthly reward? - https://www.co-operativebank.co.uk/currentaccounts/everyday-rewards

anna42hmr

good question, I've not been notified either and cannot see it on their website.  

Shedman

Just been on a chat with Coop Bank customer advisor.  He went away to check and claims that they are not aware of such changes and they have received nothing to indicate such changes are happening plus in any event they would have to give 30 days notice of an adverse change such as this.  Now I know chat advisors aren't always the most clued up but hopefully this is positive news (for now).  Possibly it was something being considered and somebody in the web team jumped the gun and put up the PDF ( that OP show)  in error...it's been known.

Ghostcrawler

Shedman said:

Just been on a chat with Coop Bank customer advisor.  He went away to check and claims that they are not aware of such changes and they have received nothing to indicate such changes are happening plus in any event they would have to give 30 days notice of an adverse change such as this.  Now I know chat advisors aren't always the most clued up but hopefully this is positive news (for now).  Possibly it was something being considered and somebody in the web team jumped the gun and put up the PDF ( that OP show)  in error...it's been known.

thanks for checking that, I did not receive any communication and I am really glad that I wont have to make 60 debit card transactions

margaretx9

So these changes are not happening at all then?
I am sure if the change was being made from June Co-op customer services would be aware by now - and it would say on the webpage?
https://www.co-operativebank.co.uk/currentaccounts/everyday-rewards
The Halifax reward changes aren't happening until 1 July - and those details are clearly posted on the webpage.
https://www.halifax.co.uk/bankaccounts/current-accounts/reward-current-account/

colsten

margaretx9 said:

The Halifax reward changes aren't happening until 1 July - and those details are clearly posted on the webpage.

Many people are of the view that the Halifax changes will happen on June 1 for those who have letters to that effect. See the Halifax thread for the relevant discussion.

margaretx9

colsten said:

margaretx9 said:

The Halifax reward changes aren't happening until 1 July - and those details are clearly posted on the webpage.

Many people are of the view that the Halifax changes will happen on June 1 for those who have letters to that effect. See the Halifax thread for the relevant discussion.

The Halifax website says 1 July - and has for weeks? And you need to tell them by 12 June if you want to keep a rewards account - or you automatically revert to a basic Halifax account on 1 July. So you need to opt in - its not automatic.
If the decision deadline is 12 June - how can they changeover on 1 June? 
I would trust the website - in two places - over emails.
https://www.halifax.co.uk/bankaccounts/reward-extras/