Barclays Current Account and Blue Rewards

xlnc99

i have just seen barclays have taken the 4 pound but not paid me the 7 pound!

Is this normal? When do they usually pay

carpy

xlnc99 said:

i have just seen barclays have taken the 4 pound but not paid me the 7 pound!

Is this normal? When do they usually pay

i've had that before....
they take the £4 even if you haven't met the reward conditions!!
if you haven't met the conditions you don't get the reward!!

xlnc99

i have met the conditions. 2 Direct debits and i had 1k put in in March. All my direct debits go through beginning for each month.

Is this normal?

carpy

xlnc99 said:

i have met the conditions. 2 Direct debits and i had 1k put in in March. All my direct debits go through beginning for each month.

Is this normal?

doesn't sound right...get in touch with them
i got my £7 yesterday

xlnc99

This is going to be a nightmare, getting hold of them right now

bristolleedsfan

xlnc99 said:

This is going to be a nightmare, getting hold of them right now

Secure message from  internet banking ??????

xlnc99

I just tried calling, 3 hours on the phone and eventually i gave up. Ridiculous wait times.
Just sent a message, prefer to deal with this on the phone

colsten

xlnc99 said:

I just tried calling, 3 hours on the phone and eventually i gave up. Ridiculous wait times.
Just sent a message, prefer to deal with this on the phone

Psssst........a little bird tells me there's a kind of unusual situation going on right now. I am not sure whether bank employees are affected by it (bankers etc etc etc), but let's assume they are a little busier than normal with calls from people who don't only not know how to pay their mortgage and bills, but also have no money to buy any food. 

xlnc99

If it takes me 3 hours (and still not getting through) how do you think the people with no food and bills to pay will be able to talk to Barclays?

Completely understand a longer wait time but 3 hours and still nothing, that is just not on. Funny how every other bank i called and have accounts with answer within around 30-45 minutes. Barclays do not even answer.

surreysaver

xlnc99 said:

If it takes me 3 hours (and still not getting through) how do you think the people with no food and bills to pay will be able to talk to Barclays?

Completely understand a longer wait time but 3 hours and still nothing, that is just not on. Funny how every other bank i called and have accounts with answer within around 30-45 minutes. Barclays do not even answer.

Suggest you write a letter and give them three months to respond