Coronavirus travel disruption - latest info and your rights

poolepirate31

I am currently in benalmadena Costa del Sol on a package(flight hotel transfer)if my flight is cancelled what are my rights to accommodation re booking of flight(when able)?
I contacted package provider getting mixed messages do they have to provide accommodation and re booking of flights under ATOL rules and the Package Travel Regulations 2018 ?

Browntoa

If flight cancelled then it's the airlines responsibility to provide accommodation

Jesslbr

I am in Thailand now and due to fly home with Emirates via dubai on 26th March, I cannot get through to Emirates or my insurance. Now that the FCO has advised against all but essential travel, from the UK, how does this impact me if I am already abroad? My flight doesn't look as though it has been cancelled yet to fly home on 26th? Do we need to looking for an earlier flight? Any advice would be appreciated 

AlanKudz

I'm due to travel via Ryanair this weekend to germany, due to  ryanairs well publicised cancelling of booking fees i  decided to change the flight to july time.
Seems there are booking fees (and baggage change fees) totalling around £70 to £80.
And all the ways for contacting Ryanair seem to be all but non existent 

stilltrying_3

I'm sorry if this in the wrong category... My brother has been forced to cancel his wedding in central London at the weekend. We have managed to cancel our hotel but it's not at all clear what the position is with train tickets. Gov't advises against unnecessary travel which is not a ban. Will insurance pay out? 

Elevonic

Travel republic are only offering a credit note against my package holiday, can I insist on a refund?

waamo

There really needs to be a dedicated board for all these zombie apocalypse questions. Preferably linked to in big red writing at the top of each and every page.

silvercar

Jesslbr said:

I am in Thailand now and due to fly home with Emirates via dubai on 26th March, I cannot get through to Emirates or my insurance. Now that the FCO has advised against all but essential travel, from the UK, how does this impact me if I am already abroad? My flight doesn't look as though it has been cancelled yet to fly home on 26th? Do we need to looking for an earlier flight? Any advice would be appreciated 

FCO advice to not travel from the UK is a bit late for you. contact the airline to see if it hopes to operate your flight, so you can plan to go home earlier if necessary. Worth noting that an airlines duty of care (to look after you with accommodation) if the flight is delayed is a EU directive, so only applies to an EU airline and/or flying from an airport in the EU. So flying from Dubia with Emirates won't give you any rights to accommodation.

silvercar

AlanKudz said:

I'm due to travel via Ryanair this weekend to germany, due to  ryanairs well publicised cancelling of booking fees i  decided to change the flight to july time.
Seems there are booking fees (and baggage change fees) totalling around £70 to £80.
And all the ways for contacting Ryanair seem to be all but non existent 

If the flight is cancelled or moved by more than 5 hours, you are entitled to a refund.

silvercar

Elevonic said:

Travel republic are only offering a credit note against my package holiday, can I insist on a refund?

If they have cancelled the holiday, you are entitled to a refund. If they are still operating the holiday then you can't insist on a refund.