Accidental small underpayment

D_P_Dance

 I just wanted an opinion, worthless though it may be,

Who knows what a judge might say.  That is my opinion , which I believe is not without  a modicum of worth. 

KeithP

Jimsnap said:

nosferatu1001 said:

Indeed, this is standard stuff and of course they claim the D agreed to pay, otherwise there couldn't be a claim!

Please tell us the issue date, and follow the newbies thread on how and when to acknowledge service. 

The issue date is the 13th of Jan, it says to reply in 14 days but I can extend that to 28 if I need time to prepare my defence.

With a Claim Issue Date of 13th January, you have until Monday 1st February to file an Acknowledgment of Service. If possible, do not file an AoS before 4pm today, but otherwise, there is nothing to be gained by delaying it. 

To file an AoS, follow the guidance in the Dropbox file linked from the second post in the NEWBIES thread.

Having filed an AoS in a timely manner, you have until 4pm on Monday 15th February 2021 to file your Defence.

That's four weeks away. Plenty of time to produce a Defence, but please don't leave it to the last minute.

To create a Defence, and then file a Defence by email, look again at the second post on the NEWBIES thread - immediately following where you found the Acknowledgment of Service instructions.

Don't miss the deadline for filing an Acknowledgment of Service, nor that for filing a Defence.

Jimsnap

Just looking at filling in the response form online and it says I should have a defence pack password in the response pack that they sent.
I can't find it anywhere, thought I'd check here before using their 'help'
There's not even a box on the form where it might be. 
Any ideas?

KeithP

Jimsnap said:

Just looking at filling in the response form online and it says I should have a defence pack password in the response pack that they sent.
I can't find it anywhere, thought I'd check here before using their 'help'
There's not even a box on the form where it might be. 
Any ideas?

It's on your Claim Form - about halfway down on the right hand side - in the box headed 'Important Note'.

Coupon-mad

This is basic stuff.  It's on the claim form..

Jimsnap

Coupon-mad said:

This is basic stuff.  It's on the claim form..

Darn it, spotted it now, too much skimming...

nosferatu1001

You cannot skim
This is an exact process and requires you to also be exact. 

D_P_Dance

Indeed, 100% accuracy is a sine qua non.  

Jimsnap

They didn't let me have a copy of the PDT machine, saying:

"The information you have requested is not applicable to your SAR as your ticket had expired, no personal data or information of your vehicle had been recorded via the machine."
Following me repeating my request:
"The ticket machine does not belong to Premier Parking logistics."
I've asked again but they've not replied since.

Coupon-mad

The machine records are not something they have to disclose by SAR (so technically they are right if the machine log data doesn't include your VRM) but if they reckon the machine doesn't belong to the claimant, what evidence do they have that no payment of a tariff was made?  These points need to be made as part of the paragraph of facts you add to #3 of the TEMPLATE DEFENCE.