Regular Savings Accounts: The Best Currently Available List!

friolento

Speculator said:

friolento said:

I applied Wednesday morning, just before 11 am, for both MBS savers. I never received any email confirmation, and also nothing in the Post so far.

check your junk email.

Done that already.

SFindlay said:

friolento said:

I applied Wednesday morning, just before 11 am, for both MBS savers. I never received any email confirmation, and also nothing in the Post so far.

Are you an existing member as from questions you posted on Wednesday you didn't seem to know Monmouthshire procedures?

Seems many of those who posted on here that they had phoned to chase them up after submitting their application are still waiting. Perhaps phoning is pushing their applications back in the queue to be processed? 😂

I am indeed an existing member. And I did phone them on Wednesday because I never got any confirmation of my applications. But they never asked my name, and I did not give it to them so they woouldn't have known which application to mischievously put back.

r6mile

I was not an existing member, and got a letter today asking me to confirm my signature. Confusingly the letter also said it came with a product sheet with T&Cs etc but it didn’t…

Gers

Seems that MBS's manual admin processes are rather muddled. 

My letter state that I've read and understood three online documents - including the T&Cs.

I've found the staff there really friendly and helpful in the past, it's not their fault that the systems are woeful.

t1redmonkey

Gers said:

Seems that MBS's manual admin processes are rather muddled. 

My letter (well, and the one for the mysterious D.J. Cross) state that I've read and understood three online documents - including the T&Cs.

I've found the staff there really friendly and helpful in the past, it's not their fault that the systems are woeful.

Yes, sadly it's indicative of staff being pushed too hard and being rushed to get too much done, and making the inevitable mistakes that come with that.

dlevene

My signatory form (for the EA I opened the day before the regular savers launched) just arrived, but no return envelope and unless I'm being dense no instruction for return address. 

Is it just a case of going back to head office with a stamp?

10_66

dlevene said:

My signatory form (for the EA I opened the day before the regular savers launched) just arrived, but no return envelope and unless I'm being dense no instruction for return address. 

Is it just a case of going back to head office with a stamp?

They normally enclose a pre-paid envelope, so unfortunately, looks like a stamp needed.  Address on pre-paid envelope is, 13 John Frost Square, Newport, NP20 1PX

surreysaver

dlevene said:

My signatory form (for the EA I opened the day before the regular savers launched) just arrived, but no return envelope and unless I'm being dense no instruction for return address. 

Is it just a case of going back to head office with a stamp?

That's the address. Unfortunately its a prepaid envelope rather than freepost

soulsaver

10_66 said:

dlevene said:

My signatory form (for the EA I opened the day before the regular savers launched) just arrived, but no return envelope and unless I'm being dense no instruction for return address. 

Is it just a case of going back to head office with a stamp?

They normally enclose a pre-paid envelope, so unfortunately, looks like a stamp needed.  Address on pre-paid envelope is, 13 John Frost Square, Newport, NP20 1PX

Is this free post: RTKZ-YAJE-CBSU ... 2nd class on my envelope. 

Gers

I didn't get a pre-paid envelope so just sent it off with a stamp.

soulsaver

Gers said:

I didn't get a pre-paid envelope so just sent it off with a stamp.

Neither did I, it's one from previous.