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I got this as well, bit weird since I've had accounts with them for over a year so not sure why it's necessary.granta said:Monmouthshire
I've received a signature form in the post today (just for one of the regular savers so far). It has an account number on it. Can I therefore make a payment into the account for Tuesday before they receive my returned form? What is the format as there are no other instructions with it?1 -
I've also just noticed that they've opened 2 Exclusive Regular Savers for me...I got 2 passbooks today, assumed 1 was the normal one and the other was the Exclusive, but on closer inspection they both have Exclusive Regular Saver printed at the top with different account numbers
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Wife received her passbook for the 8% reg. Letter says she has to return something but no other forms were enclosed apart from the letter.

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No (according to the T&C). You open an account and fund it from your 1st account. Thereafter on the monthly anniversary of you opening the account (or the next working day) it "must" be funded by SO from the 1st account.pookey said:If I set up a first direct monthly saver, can I deposit £300 today and £300 on 1st September please m2 -
Max them out quick, you'll probably get 8% on both (until they notice their mistake).t1redmonkey said:I've also just noticed that they've opened 2 Exclusive Regular Savers for me...I got 2 passbooks today, assumed 1 was the normal one and the other was the Exclusive, but on closer inspection they both have Exclusive Regular Saver printed at the top with different account numbers
Unless I get 2 Exclusive Savers too I shall be submitting a formal written complaint to the Ombudsperson on the grounds of unfairness, discrimination and having a huffy.1 -
Same. Signed & returned forms this morning and will deposit £300 by FP on Tuesday.t1redmonkey said:
I got this as well, bit weird since I've had accounts with them for over a year so not sure why it's necessary.granta said:Monmouthshire
I've received a signature form in the post today (just for one of the regular savers so far). It has an account number on it. Can I therefore make a payment into the account for Tuesday before they receive my returned form? What is the format as there are no other instructions with it?0 -
I applied Wednesday morning, just before 11 am, for both MBS savers. I never received any email confirmation, and also nothing in the Post so far.
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check your junk email.friolento said:I applied Wednesday morning, just before 11 am, for both MBS savers. I never received any email confirmation, and also nothing in the Post so far.0 -
Are you an existing member as from questions you posted on Wednesday you didn't seem to know Monmouthshire procedures?friolento said:I applied Wednesday morning, just before 11 am, for both MBS savers. I never received any email confirmation, and also nothing in the Post so far.
Seems many of those who posted on here that they had phoned to chase them up after submitting their application are still waiting. Perhaps phoning is pushing their applications back in the queue to be processed? 😂0 -
There seems to be a little inconsistency with how they're opening them. I opened both Exclusive RS and Regular Saver late Wednesday (or at least I think I applied for the two different ones!). I've received the usual signature letter today for the 7% one (which I applied for after the 8% one), but no passbook's been enclosed with it. I've had accounts with them for donkey's years, so passbook exclusion's not that reason. I'm just hoping that I haven't made an error and applied for just the one type of account. This is the trouble when they don't send automatic emails out immediately after an application's been made.
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