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Comments
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Ha they've sent me a savings review email too.dingling68 said:YBS 8%
Have jst tried to open through app, it struggled to access my details and then had message that it was no longer available.
YBS have sent me an email just now offering a free savings review by phone?? May just be coincidence though?
Mind you I have a regular savings account ending soon so it might be to do with that.
Also the email specifically mentions UK Savings Week along with We're delighted you're already saving with us & that I can book in my local branch (Cardiff) or via phone.
So clearly YBS know me yet want me to go through ID to open a £50 a month account.1 -
Same here, I had to contact them this morning to see if they were actually going to close it as I too was told it'd be closed yesterday night.[Deleted User] said:
I am in EXACTLY the same situation. I was told it would all be closed and transferred overnight, but it wasnt.DJDools said:Re HSBC — closed the old 5% RS account via chat yesterday ... or so I thought, it hadn't at all, they just transferred my balance to my current account, issued some paltry interest to the RS and it's still showing and I'm still unable to apply for the 7% RS. Am on chat again, yawn...
So I have contacted chat again who told me to call an 03457 number, they told me to give it 24 to 48 hours.
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What will be the maturity date on the YBS 8% account please?1
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If you know your customer number, then try that.jameseonline said:Really struggled to login just.
YBS want my ID, I have none, oh well.
Seems dumb as to me, I already hold several accounts with them including 2 regular savers.
Also dumb is they emailed me to say it's available.0 -
GetRichOrDieSaving said:What will be the maturity date on the YBS 8% account please?
Opening date + 1 year.
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When you close a RS HSBC transfer the balance plus any accrued interest to your current account. Where would you expect them to transfer the money?DJDools said:poolboy said:Ybs 50gbp 8% done, all of 8 mins on the ybs website. HSBC done yesterday, so now up to 25 active rsa s. Thanks for tips on here, well worth it as easy access rates are falling away.Re HSBC — closed the old 5% RS account via chat yesterday ... or so I thought, it hadn't at all, they just transferred my balance to my current account, issued some paltry interest to the RS and it's still showing and I'm still unable to apply for the 7% RS. Am on chat again, yawn...
It can take a couple of days for a closed account to drop out of your app, so just be patient, no need to keep contacting them.0 -
I think you misunderstood, my login is correct, the website was slow, not accepting my code that was sent to my phone.Marcoos said:
If you know your customer number, then try that.jameseonline said:Really struggled to login just.
YBS want my ID, I have none, oh well.
Seems dumb as to me, I already hold several accounts with them including 2 regular savers.
Also dumb is they emailed me to say it's available.
I eventually logged in and applied.
YBS want ID to open the new account0 -
jameseonline said:
I think you misunderstood, my login is correct, the website was slow, not accepting my code that was sent to my phone.Marcoos said:
If you know your customer number, then try that.jameseonline said:Really struggled to login just.
YBS want my ID, I have none, oh well.
Seems dumb as to me, I already hold several accounts with them including 2 regular savers.
Also dumb is they emailed me to say it's available.
I eventually logged in and applied.
YBS want ID to open the new account
They didn't want ID from me.
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HSBC RS[Deleted User] said:
I am in EXACTLY the same situation. I was told it would all be closed and transferred overnight, but it wasnt.DJDools said:
Re YBS — seem to be having technical issues... shows the account, I can log online etc, but when applying for the £50 Regular eSaver, it says it's no longer available!poolboy said:Ybs 50gbp 8% done, all of 8 mins on the ybs website. HSBC done yesterday, so now up to 25 active rsa s. Thanks for tips on here, well worth it as easy access rates are falling away.Re HSBC — closed the old 5% RS account via chat yesterday ... or so I thought, it hadn't at all, they just transferred my balance to my current account, issued some paltry interest to the RS and it's still showing and I'm still unable to apply for the 7% RS. Am on chat again, yawn...
So I have contacted chat again who told me to call an 03457 number, they told me to give it 24 to 48 hours.Would have been much easier (and quicker) for all if they'd just upgraded their existing 5% to the 7% rate. Oh well...1 -
They asked on chat, and I instructed them to put the interest into my current account. They didn't. They also told me that it absolutely would be closed today after their 'systems run overnight'. It wasn't. I think waiting on the chat for an hour yesterday shows that I can apply patience. I just expect HSBC to do what they say they're going to do. Nothing wrong with that expectation.Stargunner said:
When you close a RS HSBC transfer the balance plus any accrued interest to your current account. Where would you expect them to transfer the money?DJDools said:poolboy said:Ybs 50gbp 8% done, all of 8 mins on the ybs website. HSBC done yesterday, so now up to 25 active rsa s. Thanks for tips on here, well worth it as easy access rates are falling away.Re HSBC — closed the old 5% RS account via chat yesterday ... or so I thought, it hadn't at all, they just transferred my balance to my current account, issued some paltry interest to the RS and it's still showing and I'm still unable to apply for the 7% RS. Am on chat again, yawn...
It can take a couple of days for a closed account to drop out of your app, so just be patient, no need to keep contacting them.2
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