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Regular Savings Accounts: The Best Currently Available List!

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  • Gatehouse RS
    Is it just me? I'm really struggling with the application, it seems to constantly time out before I can complete it. Or I assume it is timing out, the continue button just doesn't work after the first few screens but it isn't showing any error message. I have tried 4 times getting slightly further each time, I've even tried having answers pre-typed and copy and paste, but I just can't supply all the information required for the set up before the continue button stops working!

    So frustrating, think I'll just have to accept this one's not for me. :( Did anyone else have similar issues?
    I found it very easy when I applied as a new customer from my PC using google chrome, although it was at the end of last month, so things could have changed since then.
     
    What browser and from what device are you trying to apply from?
  • Gatehouse RS
    Is it just me? I'm really struggling with the application, it seems to constantly time out before I can complete it. Or I assume it is timing out, the continue button just doesn't work after the first few screens but it isn't showing any error message. I have tried 4 times getting slightly further each time, I've even tried having answers pre-typed and copy and paste, but I just can't supply all the information required for the set up before the continue button stops working!

    So frustrating, think I'll just have to accept this one's not for me. :( Did anyone else have similar issues?
    I found it very easy when I applied as a new customer from my PC using google chrome, although it was at the end of last month, so things could have changed since then.
     
    What browser and from what device are you trying to apply from?
    I was on a Laptop using Chrome. I'd accept I'm not a touch typists but never had speed issues when applying before but after 4 attempts each locking up by the bank account tab at the latest, I think I will just give up. I'm already paying more than £4000 a month into 14 Regular Savers which I try to ladder (although the RBS/NW/Coventry don't have an end date or at least not in the next 12 months) and the Gatehouse 7% seemed an obvious choice for my December RS. Hopefully someone will be along with a Christmas one shortly. 
  • friolento
    friolento Posts: 2,376 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Gatehouse RS
    Is it just me? I'm really struggling with the application, it seems to constantly time out before I can complete it. Or I assume it is timing out, the continue button just doesn't work after the first few screens but it isn't showing any error message. I have tried 4 times getting slightly further each time, I've even tried having answers pre-typed and copy and paste, but I just can't supply all the information required for the set up before the continue button stops working!

    So frustrating, think I'll just have to accept this one's not for me. :( Did anyone else have similar issues?
    I found it very easy when I applied as a new customer from my PC using google chrome, although it was at the end of last month, so things could have changed since then.
     
    What browser and from what device are you trying to apply from?
    I was on a Laptop using Chrome. I'd accept I'm not a touch typists but never had speed issues when applying before but after 4 attempts each locking up by the bank account tab at the latest, I think I will just give up. I'm already paying more than £4000 a month into 14 Regular Savers which I try to ladder (although the RBS/NW/Coventry don't have an end date or at least not in the next 12 months) and the Gatehouse 7% seemed an obvious choice for my December RS. Hopefully someone will be along with a Christmas one shortly. 


    It worked fine for me in Chrome on a laptop.

    Did you try cleaning your browsing history?

    Did you try a different browser?


  • friolento said:
    Gatehouse RS
    Is it just me? I'm really struggling with the application, it seems to constantly time out before I can complete it. Or I assume it is timing out, the continue button just doesn't work after the first few screens but it isn't showing any error message. I have tried 4 times getting slightly further each time, I've even tried having answers pre-typed and copy and paste, but I just can't supply all the information required for the set up before the continue button stops working!

    So frustrating, think I'll just have to accept this one's not for me. :( Did anyone else have similar issues?
    I found it very easy when I applied as a new customer from my PC using google chrome, although it was at the end of last month, so things could have changed since then.
     
    What browser and from what device are you trying to apply from?
    I was on a Laptop using Chrome. I'd accept I'm not a touch typists but never had speed issues when applying before but after 4 attempts each locking up by the bank account tab at the latest, I think I will just give up. I'm already paying more than £4000 a month into 14 Regular Savers which I try to ladder (although the RBS/NW/Coventry don't have an end date or at least not in the next 12 months) and the Gatehouse 7% seemed an obvious choice for my December RS. Hopefully someone will be along with a Christmas one shortly. 


    It worked fine for me in Chrome on a laptop.

    Did you try cleaning your browsing history?

    Did you try a different browser?


    Snapdragon — I'd also try clearing the cache and/or the 'stored data'/cookies for that site. Good luck.
  • Speculator
    Speculator Posts: 2,339 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    My FD regular matured last Saturday and today is the 5th working day after maturity and I still can't open a new regular saver.

    How long do you normally need to wait before the system lets you open a new regular saver?
  • francoghezzi
    francoghezzi Posts: 156 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    edited 8 December 2023 at 2:41AM
    My FD regular matured last Saturday and today is the 5th working day after maturity and I still can't open a new regular saver.

    How long do you normally need to wait before the system lets you open a new regular saver?
    Go in chat and ask them to manually transfer the money. Mine matured yesterday and tonight I asked them to trasfer money and interests to my Fd account and they did it immediately. I opened a new RS also. 
    It's the first lesson I had when I moved to the UK in 2008: "If you don't ask you don't get"
    And, apparently, it is true 🙂
  • Speculator
    Speculator Posts: 2,339 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 8 December 2023 at 2:50AM
    My FD regular matured last Saturday and today is the 5th working day after maturity and I still can't open a new regular saver.

    How long do you normally need to wait before the system lets you open a new regular saver?
    Go in chat and ask them to manually transfer the money. Mine matured yesterday and tonight I asked them to trasfer money and interests to my Fd account and they did it immediately. I opened a new RS also. 
    It's the first lesson I had when I moved to the UK in 2008: "If you don't ask you don't get"
    And, apparently, it is true 🙂
    transferred the money already on Sunday so has a zero balance.

    Just checked again and my regular saver has just changed to a "savings account" so should be okay to open a new regular saver. Had to wait the full 5 working days. 
  • Nebulous2
    Nebulous2 Posts: 5,666 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My FD regular matured last Saturday and today is the 5th working day after maturity and I still can't open a new regular saver.

    How long do you normally need to wait before the system lets you open a new regular saver?
    Go in chat and ask them to manually transfer the money. Mine matured yesterday and tonight I asked them to trasfer money and interests to my Fd account and they did it immediately. I opened a new RS also. 
    It's the first lesson I had when I moved to the UK in 2008: "If you don't ask you don't get"
    And, apparently, it is true 🙂
    transferred the money already on Sunday so has a zero balance.

    Just checked again and my regular saver has just changed to a "savings account" so should be okay to open a new regular saver. Had to wait the full 5 working days. 

    I'm exactly the same. The RS just sat there and despite me asking them to remove the money it was still showing as an RS until now.

    I think maturing on a non-working day didn't help. 

    I've just applied for a new one and may have to wait 3 days for it to open. 
  • I call FD every year on maturity date and ask for the cash to be put in my account.
    Takes 2 minutes or 2 hours to appear.
    I then get put through to account closure team.
    They close the account, that takes the time.
    As soon as is closed I open a new RS.
    As above that takes 1-3 days now, used to be instant if done online.

  • Not a very efficient, effective or customer friendly way of dealing with maturing accounts is it ? For God's sake, we all know there is a much better way of dealing with this. First Direct seem to want to make it as difficult as they can with as long a delay as possible and that requires a customer's manual intervention........just to get their hands on their own money. 
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