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Comments
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Speculator said:
transferred the money already on Sunday so has a zero balance.francoghezzi said:
Go in chat and ask them to manually transfer the money. Mine matured yesterday and tonight I asked them to trasfer money and interests to my Fd account and they did it immediately. I opened a new RS also.Speculator said:My FD regular matured last Saturday and today is the 5th working day after maturity and I still can't open a new regular saver.
How long do you normally need to wait before the system lets you open a new regular saver?
It's the first lesson I had when I moved to the UK in 2008: "If you don't ask you don't get"
And, apparently, it is true 🙂
Just checked again and my regular saver has just changed to a "savings account" so should be okay to open a new regular saver. Had to wait the full 5 working days.
I'm exactly the same. The RS just sat there and despite me asking them to remove the money it was still showing as an RS until now.
I think maturing on a non-working day didn't help.
I've just applied for a new one and may have to wait 3 days for it to open.0 -
I call FD every year on maturity date and ask for the cash to be put in my account.
Takes 2 minutes or 2 hours to appear.
I then get put through to account closure team.
They close the account, that takes the time.
As soon as is closed I open a new RS.
As above that takes 1-3 days now, used to be instant if done online.
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Not a very efficient, effective or customer friendly way of dealing with maturing accounts is it ? For God's sake, we all know there is a much better way of dealing with this. First Direct seem to want to make it as difficult as they can with as long a delay as possible and that requires a customer's manual intervention........just to get their hands on their own money.1
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New one opened already - so it didn't take 3 days. 7% is worth the faff, though it would be better if we didn't need it. I'm not really using the account, other than pumping £300 in every month, so I can't really complain.Nebulous2 said:Speculator said:
transferred the money already on Sunday so has a zero balance.francoghezzi said:
Go in chat and ask them to manually transfer the money. Mine matured yesterday and tonight I asked them to trasfer money and interests to my Fd account and they did it immediately. I opened a new RS also.Speculator said:My FD regular matured last Saturday and today is the 5th working day after maturity and I still can't open a new regular saver.
How long do you normally need to wait before the system lets you open a new regular saver?
It's the first lesson I had when I moved to the UK in 2008: "If you don't ask you don't get"
And, apparently, it is true 🙂
Just checked again and my regular saver has just changed to a "savings account" so should be okay to open a new regular saver. Had to wait the full 5 working days.
I'm exactly the same. The RS just sat there and despite me asking them to remove the money it was still showing as an RS until now.
I think maturing on a non-working day didn't help.
I've just applied for a new one and may have to wait 3 days for it to open.1 -
When you say call, you mean actually speak to somebody?Bigwheels1111 said:I call FD every year on maturity date and ask for the cash to be put in my account.
Takes 2 minutes or 2 hours to appear.
I then get put through to account closure team.
They close the account, that takes the time.
As soon as is closed I open a new RS.
As above that takes 1-3 days now, used to be instant if done online.1 -
Bazzalona13295 said:
When you say call, you mean actually speak to somebody?Bigwheels1111 said:I call FD every year on maturity date and ask for the cash to be put in my account.
Takes 2 minutes or 2 hours to appear.
I then get put through to account closure team.
They close the account, that takes the time.
As soon as is closed I open a new RS.
As above that takes 1-3 days now, used to be instant if done online.
The beauty of FD you get a real person.
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Ah right. 3 months to go with mine but I'll remember that, thanks.Bigwheels1111 said:Bazzalona13295 said:
When you say call, you mean actually speak to somebody?Bigwheels1111 said:I call FD every year on maturity date and ask for the cash to be put in my account.
Takes 2 minutes or 2 hours to appear.
I then get put through to account closure team.
They close the account, that takes the time.
As soon as is closed I open a new RS.
As above that takes 1-3 days now, used to be instant if done online.
The beauty of FD you get a real person.
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I just consolidate my RSA, and I found out that actually Coventry First Home Saver is a very good Easy access RSA.- Unlimited withdrawal- You could add £1000 monthly- It pays 5.60% for 36 months (variable). But because it is unlimited withdrawal, easy access if you find a better alternative, just withdraw it to a minimum balance.Have I missed something here ?? is there any better alternative out there for easy access ?? How easy it is to withdraw your money for the balance of £10k+?Any opinion suggestion will be very much appreciated.3
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This is Issue 1 @ 5.6% which is NLA.adindas said:I just consolidate my RSA, and I found out that actually Coventry First Home Saver is a very good Easy access RSA.- Unlimited withdrawal- You could add £1000 monthly- It pays 5.60% for 36 months (variable). But because it is unlimited withdrawal, easy access if you find a better alternative, just withdraw it to a minimum balance.Have I miss something here ?? is there any better alternative out there for easy access ?? How easy it is to withdraws your money for the balance of £10k+?Any opinion suggestion will be very much appreciated.
Issue 2 is 5.05%.
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That is correct. The one I have is Issue 1. When I opened it in Dec 2022, The interest was just 2.95%.chris_the_bee said:
This is Issue 1 @ 5.6% which is NLA.adindas said:I just consolidate my RSA, and I found out that actually Coventry First Home Saver is a very good Easy access RSA.- Unlimited withdrawal- You could add £1000 monthly- It pays 5.60% for 36 months (variable). But because it is unlimited withdrawal, easy access if you find a better alternative, just withdraw it to a minimum balance.Have I miss something here ?? is there any better alternative out there for easy access ?? How easy it is to withdraws your money for the balance of £10k+?Any opinion suggestion will be very much appreciated.
Issue 2 is 5.05%.
0
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