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Wheres_My_Cashback said:Agreed, I think everyone's experience is valid, both positive and negative, but with that there has to be a realistic level of expectation and acceptance of the way they do things.
I'd also agree that login details should have arrived before now, but perhaps you've just let your annoyance take over? You say no longer care about this, yet you take time to post it on a public forum! You clearly do care about it.no - it's just that i've got nothing better to do with my time than share that experience and annoyance here lolI don't have a lot of RS accounts, so i'm not as accustomed to, or as patient with, the peculiar BS procedures as others will be here... and I have no inclination or need to have as many as others have of them.Wheres_My_Cashback said:Would your time not be better spent talking to them? I'm sure something as simple as this could be rectified very simply, even If you have to go down the official complaint route.
similarly with complaining - it crossed my mind, but for what end? i'm not one of those people that gleefully chases compensation; I won't want to use MonBS in the future; I don't want to waste time drafting a letter to them that ultimately achieves nothing - it's simpler to just make a couple of posts here and move on... which is what I will now do on this topic.Wheres_My_Cashback said:I get the general feeling some posters are happy to cut their nose off to spite their face by putting up their own self-induced blockers to making things easy for themselves or resolving issues.I hear what you're saying on this, but we all have different requirements - my interest projections for this year & next make chasing MonBS for access of no interest to me (pun intended).0 -
I won't be responding to the quotes of me, as I clearly stated that it would be my last post on the subject. That stands.
However, I do need to clear up some misdirection. My original post on it was to explain the maths around the 13th payment (as there seemed to be some misunderstanding of why it might be attractive to do it). But that it's not something that I am doing myself. I did not (as seems to be being alleged), feel that anybody would or should be interested in what I was doing in the abstract. It was just context to my original post.0 -
This time last year I opened a TSB regular saver @ 2.5%.........how the world has moved on !2
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Could we please all stay on topic
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DJDools said:r6mile said:I am having an absolute nightmare with MonBS. Letters take ages to arrive (I got a letter last week dated 1 September), their online system is a joke and the fact that resetting a password requires a letter to be sent in the post is ridiculously outdated! I am starting to think whether this is worth it really...
I am not attempting to make excuses for MBS but the current postal service in this country is !!!!!!.
Recently I have had several periods without mail for up to a week. Despite Royal Mail are contracted to deliver six days a week, I have had to travel 8 miles round trip to collect my post from the sorting office only to be told we don’t have the staff. This is happening all over the place. So it may not always be down to a poor service from the sender.
I choose the rooms that I live in with care,
The windows are small and the walls almost bare,
There's only one bed and there's only one prayer;
I listen all night for your step on the stair.4 -
Stafford Railway
I know I have to write to them in order to send my passbook - to close the account - but is there a way of getting a faster payment rather than a cheque, by attaching a cancelled cheque as evidence of the target account? Any experiences of this?
TIA0 -
trickydicky14 said:DJDools said:r6mile said:I am having an absolute nightmare with MonBS. Letters take ages to arrive (I got a letter last week dated 1 September), their online system is a joke and the fact that resetting a password requires a letter to be sent in the post is ridiculously outdated! I am starting to think whether this is worth it really...
I am not attempting to make excuses for MBS but the current postal service in this country is !!!!!!.
Recently I have had several periods without mail for up to a week. Despite Royal Mail are contracted to deliver six days a week, I have had to travel 8 miles round trip to collect my post from the sorting office only to be told we don’t have the staff. This is happening all over the place. So it may not always be down to a poor service from the sender.
I opened an account with Skipton a few months ago but because of the postal strike waiting for the postal ID numbers took forever.
Even now the service is barely any better, waiting for the Tipton and Coseley postal ID's. Don't doubt they have sent them but when I'll receive is anyones guess.0 -
schiff said:Stafford Railway
I know I have to write to them in order to send my passbook - to close the account - but is there a way of getting a faster payment rather than a cheque, by attaching a cancelled cheque as evidence of the target account? Any experiences of this?
TIA- Faster payments are available to a nominated bank account in the holder(s) name.
https://srbs.co.uk/docs/default-source/default-document-library/srbs-nominated-bank-account-form.pdf?sfvrsn=ddbd2a20_8
You will still have to send your passbook off.1 -
Is anyone else having issues opening the YBS 7% account (as an existing customer)? I keep getting an error. I have sent them a message but it's the kind of thing MSE forum answers quicker
Proud to be a MoneySaver!
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littlemissmoney said:Is anyone else having issues opening the YBS 7% account (as an existing customer)? I keep getting an error. I have sent them a message but it's the kind of thing MSE forum answers quicker1
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