Poor Brickwork - Do I have a case? (Persimmon)

DCFC79

That's really poor workmanship, the front pillar is no better after its been redone, if I was a site manager or a owner of the firm which I'm not I would be ashamed of the quality of the finish.

I would expect the brickwork to get checked by someone to then rectify before its too late to change.

Ebany

We had a professional snagger out to look at our new build, and he copied into the report the section in the NHBC standards about brick damage. It says:

Fairfaced masonry
(a) appearance of fairfaced masonry
Fairfaced masonry should be reasonably uniform in texture, finish and colour. Excessive colour banding should not occur.
With certain walls, such as half brick walls, a fairfaced finish can only be achieved on one face. The other face should be left neat and tidy.
Mortar should be reasonably uniform in texture, finish and colour
Facing brick units should not have significant cracks in them or other damage such as chips and marks greater than 15mm in diameter.
from Aug 2018 - may have changed since then.

I was surprised at the amount of issues they found with the brickwork, none of it was anything I would have even thought to complain about. We weren't concerned enough to both chasing for fixes, but ours were nothing like as severe as yours seem to be!

[Deleted User]

Your brick work is appalling. The walls do not even look level. I would be furious too and not be fobbed off. 

Pssst

I'm no expert but I'd say any good quality time served bricklayer would say that it is !!!!!! poor

weeg

The whole NHBC standards are viewable online. IIRC vertical tolerance is 10mm/m.
The thing is though, it's not structurally significant. It looks a crappy, but all you'll ever get is a bit of a tidyup.

jennifernil

That is appalling OP!  

My husband is not a bricklayer, but is of the school that if you have the right tools and take care, and to learn how to do things, you can do a decent job.
We had our house built some 30 odd years back, the bricklayers were excellent, but OH did all the work in the garden.....retaining walls etc......some 20000 bricks in total.....even his brickwork is way better than what you have in your house!

robatwork

Horrid but not surprising.
Not much comfort to you but Barratt's are no better. These boxes are built down to a price as quickly as possible by workers who have no incentive to show any pride in their work. As said it's not structural so NHBC probably won't be bothered - I'd be getting the local paper/ Watchdog involved, and paying a pro snagger to write a (damning) report, then folllowing Persimmon's formal complaints procedure.

clarkey01

I have the construction director coming tomorrow to evaluate the house and 'agree to work'. 
Any ideas how I should approach this? should I film this?
In two minds to ask them to K render the entire house and paint over it as the brick is shocking all over and I doubt they will tidy it all up. 

Any advise is appreciated 

comeandgo

I would not suggest filming it but could you have someone else with you?  Also write down anything he suggests they will do and ask him to sign it at end of meeting.

stuart45

Ideally you need someone with you that really understands brickwork and the NHBC standards for it. I know it's not easy to find someone like that, but it can be difficult to argue a point with a company without the knowledge.