What is the best way to send a high value small item

RFW

JGB1955 wrote: »

Going back to the original question...I'd go for RM Special Delivery.i recently sent something worth just under £20,000..it was fully insured and tracked. Cost was less than £8. The receipt will show the weight of the package (just in case the recipient claims it was an empty parcel..).

RM maximum compensation is £10,000 so it would have only been half insured had you paid the correct fee and £8 is too low for that.
If it's a small item with a multi thousand pound value I'd always use one of the big couriers.
Also, showing the weight doesn't prove much.

Spoonie_Turtle

RFW wrote: »

RM maximum compensation is £10,000 so it would have only been half insured had you paid the correct fee and £8 is too low for that.
If it's a small item with a multi thousand pound value I'd always use one of the big couriers.
Also, showing the weight doesn't prove much.

It may not prove what *exactly* was in the parcel but I'd have thought it would at least prove it wasn't empty

theonlywayisup

Spoonie_Turtle wrote: »

It may not prove what *exactly* was in the parcel but I'd have thought it would at least prove it wasn't empty

It may show the parcel wasn't empty, but it doesn't prove the correct item was in it.

hollydays

Spoonie_Turtle wrote: »

True, you didn't, but the other implication was that RM are likely to steal it, which I personally am far less inclined to worry about than unscrupulous buyers.

You may disagree, in which case you are entitled to do so but I shall leave it at that anyway.

No. That wasn't the implication at all:D

hollydays

SuperPikachu wrote: »

Well unless the video showed you putting the item inside the box, taping it up securely, putting your label on, and then handing to the Courier/Post Office all in 1 go with no editing then no I don't think they would consider it as evidence.

Yes, obviously that is what I mean

hollydays

Also, having had to report a case where the ebay police were involved , and they passed the case onto the police, I'm sure the police may well be interested in video footage.
So to claim ebay and PayPal " wouldn't take any notice" is is somewhat economical with the truth. Ahem..

RFW

Spoonie_Turtle wrote: »

It may not prove what *exactly* was in the parcel but I'd have thought it would at least prove it wasn't empty

Indeed, but what does that actually prove?
If you send a phone weighing 300g and the buyer says they received a bar of dairy milk what then?

I'm not saying weight and video footage wouldn't necessarily be useful but they don't prove anything and are both easily manipulated.

Spoonie_Turtle

theonlywayisup wrote: »

It may show the parcel wasn't empty, but it doesn't prove the correct item was in it.

RFW wrote: »

Indeed, but what does that actually prove?
If you send a phone weighing 300g and the buyer says they received a bar of dairy milk what then?

I'm not saying weight and video footage wouldn't necessarily be useful but they don't prove anything and are both easily manipulated.

The common scam (so far) seems to be that buyers claim they received an empty parcel - so showing the weight then clearly shows you didn't send it empty and covers you.

It doesn't seem to be common (yet) that they claim to have received something different, and even then it would be reasonable to ask them to prove that the packaging fits the object they claim. Perhaps this is where photographic evidence would be useful in terms of your original packaging and the dimensions, etc., just in case you end up needing to go down that route.

theonlywayisup

Spoonie_Turtle wrote: »

The common scam (so far) seems to be that buyers claim they received an empty parcel - so showing the weight then clearly shows you didn't send it empty and covers you.

It doesn't seem to be common (yet) that they claim to have received something different, and even then it would be reasonable to ask them to prove that the packaging fits the object they claim. Perhaps this is where photographic evidence would be useful in terms of your original packaging and the dimensions, etc., just in case you end up needing to go down that route.

The claim is SNAD. The weight is immaterial apropos Paypal or Ebay cases. As the claim is a SNAD, the fact nothing/something else was received rather than the desired item is the case.

If you claim to receive an empty parcel, Paypal will ask you to send the empty parcel back. They are not interested in how much that parcel weighed. The seller will always lose. So no, the weight does not 'cover you'

Spoonie_Turtle

theonlywayisup wrote: »

The claim is SNAD. The weight is immaterial apropos Paypal or Ebay cases. As the claim is a SNAD, the fact nothing/something else was received rather than the desired item is the case.

If you claim to receive an empty parcel, Paypal will ask you to send the empty parcel back. They are not interested in how much that parcel weighed. The seller will always lose. So no, the weight does not 'cover you'

Well, fair enough - I just thought it might help if you needed to appeal, showing their initial claim of it being empty was false. But evidently in the real world PayPal and eBay are less interested in protecting sellers, alas.