Bridemaid dress cancellation

KatrinaWaves

No PM with any TS email.

Anyway, it’s gone from ‘TS are investigating this as a criminal offence’ to ‘theyve said they might be committing a criminal offence due to their aggressiveness’ so maybe saying tell the police if they’re harassing you. Nothing to do with the actual issue of the dresses

So, again, TS are not investigating them for a crime.

You keep saying there’s no contract in your name but you said initially your name is on the forms. You saw them, clearly liked them, filled in the forms and then your SIL started paying as a gift to you after the fact. She didn’t just walk in and start paying for random dresses. She paid for the ones you had filled in the order form for.

comeandgo

I think quickest way to solve this is beg your dad to come with his plastic card again, get them all paid, and then sell the bridesmaid dresses and give the money to your dad. If this shop does have money problems I'd want my property out of their pronto before any bailiffs or creditors force it closed or take the stock.

BooJewels

Tracey_m wrote: »

There is no terms and conditions on my receipts
For veil or wedding dresses. just what was paid when dress was first ordered and remaining balance. My wedding dress and veil were both paid by my dads credit card.

I'm pretty astonished that you've spent this much money and there isn't some form of verbiage about terms. I sell on-line with items from around a tenner and my customers have to tick to say they've read my T&C page, then there's a link in their confirmation email to a pdf of the same terms and they're encouraged to retain them - it tells them what I promise to do and the rights they have etc.

As an aside, if your father paid on a credit card, there may be the option for a chargeback if you don't get the gown - someone else can maybe expand on that as I'm not sure how it works in detail.

They never gave me a form to read over terms or conditions etc.. and nothing signed with signature. Only my name on top of the order form..

I think the shop are pretty foolish then for not protecting themselves with some details to refer you to if things get tricky, as in this situation. It weakens the position for all parties with only consumer law governing the situation. It's much easier to point to written details you agreed to, rather than try to argue the toss in the shop.

Trading standards said she could be entering a criminal offence because of her aggressive matter in dealing with the situation..

As I said earlier, I think that's a non-starter - I just don't think it's a criminal offence unless violence was threatened - in which case it would be a matter for the Police, not trading Standards.

comeandgo wrote:

I think quickest way to solve this is beg your dad to come with his plastic card again, get them all paid, and then sell the bridesmaid dresses and give the money to your dad.

As I mentioned a few posts back, I don't think it's that simple - as her SIL paid the first half of the bridesmaid dress prices and therefore has some ownership in them - so she would at least have to split the proceeds of any subsequent sale. Which likely means Dad will lose out, as she's unlikely to sell them for the full retail price paid.

warby68

How much do you want your wedding dress?

The more you threaten and create hostility towards this shop who merely want you to pay for the order and which you have said you are willing to do, the more likely you are not to receive this dress either in time or in the condition you expect.

I actually now don't believe you want to pay at all for the other dresses and the shop has sussed you out. There must be loads of wedding expenses you could extract a few quid from or dad or just pay something else less vital a bit later. You are not responding at all to suggestions to pay some money and see if shop changes their mind. You just keep repeating the same details and will not say when the bridesmaids dress payments were actually due.

Its a rubbish situation but I wouldn't be putting my dress at risk at a late stage for the sake of begging/borrowing a few hundred quid.

BooJewels

warby68 wrote: »

I actually now don't believe you want to pay at all for the other dresses and the shop has sussed you out.

She has said in several posts that she's offered to pay by DD in instalments as she doesn't have the full amount now, but the shop won't accept that. She doesn't actually want/need the bridesmaid dresses (she's already bought replacements elsewhere), so there isn't the same time urgency with them, only with her own paid for gown.

I think there would have been options to end it satisfactorily with the shop, but it's maybe gone too far for that now, short of a full lump sum payment.

hollydays

Can you not appeal to your brother to sort this out.

Tracey_m

If someone can show me how to send photos into this I will send all receipts and proof..

I have all intentions of paying bridemaid dresses..

The shop has also been messaging my SIL for payment aswell as myself..
once the payment is paid in full.. which it will be .. I still will then have to pay another 690 to my SIL as she is also looking a refund from the shop. I can not win in this situation..

My SIL has put me in a messy situation that is ultimately going to cost me 1200, as if I want to resell the dresses then I will need to pay the SIL of aswell as she owe half the dress ..

I came here for a little advice, as I keep saying I’m not refusing to pay the dresses..

Ps) can someone tell me how to send photos on this please and I will surely post them into this. I’m very new to this forum so just trying to work out how to use the site. I do apologise if I’m replying wrong.

I haven’t stopped crying and I’m just trying to work out with all the advice I’ve then given what the best next step.



I have asked to pay by DD and have offered to pay more money of them when collecting the wedding dress..

I have not threatened the shop, just said I would seek legal advice on the matter..

I am not lieing in making up what the lady told me on TS.. she definitely said that to me.

Tracey_m

Hollydays it’s my partners sister, I have tried to speak with her about it but atm she’s not willing to help out.. and is also demanding money (600) if I try to resell the bridemaid dresses on..

Tracey_m

In the above post I wrote 690 instead of 600 ..

warby68

BooJewels wrote: »

She has said in several posts that she's offered to pay by DD in instalments as she doesn't have the full amount now, but the shop won't accept that. She doesn't actually want/need the bridesmaid dresses (she's already bought replacements elsewhere), so there isn't the same time urgency with them, only with her own paid for gown.

I think there would have been options to end it satisfactorily with the shop, but it's maybe gone too far for that now, short of a full lump sum payment.

I know what she's said, its just a feeling given the preference for legal action/rights rather than even paying anything to try and get the shop onside which is the obvious and practical way forward.

I'd still urge OP to be practical and offer some cash immediately and see what can be negotiated when they can see she really is willing to pay something.

I'd be so scared of not getting my dream dress (if they mysteriously lose it or spill something on for dress for example) I'd be offering as much cash as I could muster to try and settle things.

I agree, its probably become entrenched.