Regular Savings Accounts: The Best Currently Available List!

adindas

10_66 wrote: »

As no one else is reporting the same error it doesn't seem like the problem's on Santander's side. I know this might be a daft question, but have you got one of the qualifying accounts you need in order to open their regular saver (123 current account) or you don't already have a Santander regular saver?

1. Yes, I have Santander 123 lite
2. No. I had regular e-saver before, but It was mature early last week and is already converted to everyday saver (forgot the exact name (?)

Jo_Blogs

adindas wrote: »

..............

May I ask those who have successfully applied online, when did you apply and no technical error ?

I wonder if anyone else who applied last week or this week who could share their experience ??

I opened a Santander Regular E-saver this morning with no problem adindas

Are you definately sure you have cookies enabled adindas?
Have you tried logging into Santander before applying for the product?

I just tried to apply for the e-saver from the home page without initially logging in, and the script seems to be working ok, right through to having to log in to apply. Cookies are really the only thing I can think of..........

10_66

adindas wrote: »

...because you have disabled cookies on your browser
Definitely not Correct...

Sorry, can't think of anything else then if you're sure it's not connected to cookies.

ColdIron

Are you logged to your Santander online banking when applying?
Are you accessing it via a bookmark?
Try going in from scratch with http://www.santander.co.uk
Try clearing your cache

adindas

10_66 wrote: »

Sorry, can't think of anything else then if you're sure it's not connected to cookies.

Do not know about this, but what I could tell, on my privacy setting I always
Accept cookies from sites
Accept third-party cookies
Keep until: They expire

I just check it again a few minutes ago with this website shown
http://www.santander.co.uk/uk/index
No change at all.

Also in the past, I have applied several Santander and other banks on line products with no problem at all.

Jo_Blogs

Have you tried what ColdIron suggested of clearing your cache? It's got to be either cookies or cache.
- How frustrating for you adindas! :mad:

adindas

Jo_Blogs wrote: »

I opened a Santander Regular E-saver this morning with no problem adindas

..

Did you to open it using from mobile platform or from PC. Thanks again ...

I have not tried it from Mobile platform but may try it if it will make a difference ...

Jo_Blogs

adindas wrote: »

Did you to open it using from mobile platform or from PC. Thanks again ...

I have not tried it from Mobile platform but may try it if it will make a difference ...

I used a PC

pafpcg

adindas wrote: »

A technical error has occurred. .......

Does anyone else got the same problem ?

Over the years I've seen similar error messages when trying to do mundane actions and never finding any reason for the failure. Then I tracked it down!

My partner and I have an old Santander Business Current account. I've setup our default logins so that one of us logs in using the Business login identity (which displays both business and personal accounts) and the other logs in using a Personal login identity. The Santander "system" allows users to do some things as a business user and some as a personal user; for example, I couldn't open a new regular/monthly saver account when logged in as a business user (but I can view the account and setup standing orders to pay into the regular saver). I most recently saw this unexplained "technical error" last month when, logged-in as a personal user, I tried to set-up a standing order to pay the first payment on a specific date: I just got this "technical error" message with no explanation. It wasn't until I tried to do the same operation for my partner using the business identity that although the system rejected the instruction again, it failed with a meaningful error message which highlighted that my specified date was a non-working day. Once I'd twigged the solution (change the date to a working day), I could setup the standing order in both business and personal identities.

This may not fit your circumstances, but it does seem that Santander has a system backend that sometimes does not handle the unexpected at all well and is prone to throw back to the user some generic and unhelpful error message. The systems that operate the Business and Personal user identities behave differently - in my experience, the Business user gets more reliable/helpful error messages.

karlie88

If I were you adindas, I'd just phone them to open one now. That's if it doesn't work via mobile banking...

Yes it'll take 20 minutes, but you've probably 'wasted' more time trying to clear caches, use different browsers and attempted to remove chocolate chip cookies (which I'm more than happy to do for you).