Anyone having trouble with post office savings?

JustAnotherSaver

Trying to edit a direct debit but having a bit of trouble:

We are experiencing some technical difficulties with our site.

We’re sorry for any inconvenience and are working to fix the issue as soon as possible. If you’d like to speak with someone, you can call us on 0800 169 7500** for Savings.
**Local call rates apply. Call costs may vary depending on your service provider.

Get this error message whenever i click the edit button. Had this midweek and thought i'd give it a few days before trying again. Looks like i'll have to call them. Just wondered if i was alone with this issue or if others here were suffering it too.

colsten

This has been going on for years. You got to call them to get rid of that message. They need to change something in your account settings before you can use it properly.

Best advice is to avoid PO savings. Though this doesn't help you if you are already stuck.

xxdeebeexx

Rather than edit an old account I've always found it easier to open a new one to create a brand new dd.


Good luck


dx

JustAnotherSaver

badger09 wrote: »

That's a little unkind.

If their thing is just bumping their post count then leave them to it. Whatever floats their boat.

Most of us 'regulars' only use PO as "a DD source of last resort";)

Yeah .. it's my last resort :rotfl:

colsten wrote: »

This has been going on for years. You got to call them to get rid of that message. They need to change something in your account settings before you can use it properly.

Best advise is to avoid PO savings. Though this doesn't help you if you are already stuck.

Aside from opening up a few credit card accounts i don't have much of a choice. I've opened a Birmingham Midshires account to create a D/D, moved a few D/Ds around and i needed some more - hence the PO accounts. While my brother & sister have had problems with theirs in recent times, i actually hadn't ... until now.

xxdeebeexx wrote: »

Rather than edit an old account I've always found it easier to open a new one to create a brand new dd.


Good luck


dx

Yeah i'd do that .... except i seem to be no longer able to open a new account. My brother, sister & wife all suffer that issue as well. First time i've ever had bother editing a direct debit.

YorkshireBoy

Open more BM accounts. Don't need a cheque for subsequent accounts.

JustAnotherSaver

YorkshireBoy wrote: »

Open more BM accounts. Don't need a cheque for subsequent accounts.

How many are you allowed? I was under the impression you could have only one?

YorkshireBoy

JustAnotherSaver wrote: »

How many are you allowed?

Unofficially at least 6, or you were.

I was under the impression you could have only one?

Sometimes you have to dip more than a toe in to see how deep the water is!

JustAnotherSaver

YorkshireBoy wrote: »

Unofficially at least 6, or you were.Sometimes you have to dip more than a toe in to see how deep the water is!

danke schön


May allow me to get rid of my ties with Post Office hopefully. They've been 'meh' at best over the years.

JustAnotherSaver

YorkshireBoy wrote: »

Unofficially at least 6, or you were.Sometimes you have to dip more than a toe in to see how deep the water is!

How do you open more without the need of a cheque?


I've just logged in to my account now and looked for a link to open further accounts but didn't find one (a link).



Or are you supposed to just go to the site, not log in & apply as a new customer would, but somewhere along the line they'll realise you're an existing customer and not ask you for a cheque?

colsten

JustAnotherSaver wrote: »

Or are you supposed to just go to the site, not log in & apply as a new customer would, but somewhere along the line they'll realise you're an existing customer and not ask you for a cheque?

yes, start your application when not logged in. They'll soon ask you whether you have a login, and make you login to continue with the application

Poor_Leno

My two main gripes with BM is the turnaround time to account opening (I recall it taking a month to open an account with them, though not quite as long as the 5 weeks it took to open and switch to M&S). The other gripe being the site badly needs an app or at least an updated interface. Everything about the site looks like its been kicking around in its current guise since 2001. Saying that, at least its reliable, unlike those god awful Post Office accounts.

BTW, if you're still stuck for other DD sources, check out the Ecology Building Society. They've got two accounts which you can have a DD (Easy Access and Regular Saver). Additionally Co-Op Bank is advertising a 'Select Access Saver' which is provided by Britannia. That one also gives you a DD - though you do have top open it with £500. HOWEVER, the minimum balance is £1, so you could take the £500 out of it once you got the DD setup for £2 a month or whatever you wanted to do. Another option off the top of my head was Scottish Widows Instant Saver 2, though you do have to maintain a £100 balance at all times to keep it open.