Wireless problem connecting my desktop

slinga

Just returned to UK after 3 months away and so updated my Windows.


All seemed to be OK but when using my desktop an hour or so after the update I couldn't connect to the internet.


Any way to check my wifi card??


I've run Belarc but of course no way to post it here, but does this bit help?


Dell Wireless1506 802. 11b/g/n (2.4GHz)
Status Not connected to a network

debitcardmayhem

This is w7 but the same applies with 10 it may help https://superuser.com/questions/44503/how-do-i-tell-windows-7-to-trust-a-particular-network-location

slinga

I tried that solution.
Don't know if I did it correctly but it didn't work.


I'm typing on my Laptop which is also using the same wifi modem with no problems.

debitcardmayhem

slinga wrote: »

I tried that solution.
Don't know if I did it correctly but it didn't work.


I'm typing on my Laptop which is also using the same wifi modem with no problems.

Do you see any wifi networks? I am not on Windows at the moment and will check mine later ....just remembered I have this in my clipboard

netsh wlan show networks mode=bssid

slinga

Thanks, yes I can see quite a few wifi networks, mostly those of my neighbours. Although mine also shows up but doesn't allow wifi to work on my desk top.



I'm jet lagged so woke up a few times last night and each time had an idea.


1. Run an ethernet cable from my router to my desk top and check I can use internet.
Cons - need a 30 foot ethernet cable.


2. Buy two Home plugs and see if I can use internet.
Cons - both my router and my desk top are on spurs off the ring main so aren't sure if the Home Plugs would work.


3. Move my desk top and screen close to my router so I only require a short ethernet cable. Check if internet works.

Cons uncomfortable position as the desk top, screen and me would have to sit on hardwood floor.


4. Connect my laptop to my screen and use as a temp solution.
Cons - not sure there is a benefit.


I really want to check that my wifi card works in my desktop but don't know how and when I try all I get is no internet connection. Any method of doing this???

debitcardmayhem

Perhaps delete the old profile look here https://www.howtogeek.com/246104/how-to-delete-a-saved-wi-fi-network-on-windows-10/

mksysb

How about booting up with a live linux session and see it that could use the wifi. Manjaro is supposed to be one of the best at hardware detection. If that works, you know the problem is somewhere in Windows.

DoaM

Have you checked Device Manager to confirm there's no problem with the WiFi network adaptor?

slinga

DoaM wrote: »

Have you checked Device Manager to confirm there's no problem with the WiFi network adaptor?

It says the wifi network adaptor is working properly.


I've just connected the desk top to the router with an Ethernet cable.
Still can't get an internet connection.


My Laptop works through the same router.


Have I erroneously clicked something on the desk top which is preventing an internet connection either by wifi or ethernet?

debitcardmayhem

What do you get with ipconfig

C:\Users\Rob>ipconfig

Windows IP Configuration


Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : XXXXXXXXXXX
   Link-local IPv6 Address . . . . . : fe80::7171:6634:9353:4bd2%3
   IPv4 Address. . . . . . . . . . . : 192.168.2.235
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.2.1

Neil_Jones

Is this Windows 10?

It's not in Aeroplane mode is it?
https://www.thewindowsclub.com/airplane-mode-windows-10