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Link Outsourcing and Co-operative Bank

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  • They also seem to be posting with similar words and mannerisms of A.N.Other poster who shan’t be named
  • antrobus
    antrobus Posts: 17,386 Forumite
    jdoe58677 wrote: »
    Boo_star

    Are you saying the law and decisions of British judges are not moral or ethically sound?

    John

    Until the matter gets to court who can say?

    In any event you still haven't explained why you think that Link Financial Outsourcing are "not acting legally".

    Leave morals and ethics to one side for the moment and address that point.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    jdoe58677 wrote: »
    Boo_star

    Are you saying the law and decisions of British judges are not moral or ethically sound?

    John

    Judges make decisions based on the law or their interpretation of it, not morals or ethics. But I didn't say what you're claiming.
  • There's no law, rule or regulation that made them write off the debts. It's a commercial decision.

    The debts will be unenforceable from default or last acknowledgement. What do your files show?

    You also need to be specific about the GDPR breach.
    This is not correct, default does not make a debt unenforceable, there is a six year period that needs to happen first.
  • True. I missed a few words there, didn't I!
  • Zx81,

    From your post "There's no law, rule or regulation that made them write off the debts. It's a commercial decision.

    The debts will be unenforceable from default or last acknowledgement. What do your files show?

    You also need to be specific about the GDPR breach."

    What words did you miss out?

    Would they help me to have Link Financial Outsourcing stop chasing me and reporting the data to CRA's in the circumstances where all other of 11 accounts defaulted in 2016 have by the original lender had the CIAS/Insight/SHARE data taken down.

    The other debts and the actions taken were all after one phone call to the collection company who traced me to a homeless hostel and I called up and explained my situation.

    As it is my understanding of the FCA rules and regs on debt collection that it is done day by day and when it becomes clear that it is just not appropriate to continue you stop and write it off.

    You don't hope that within 5 years their situation might improve so we can go back for another go.

    Their Mr Hanson is not half handy with the Transunion database "Retriever Information" as is "halletkr" "Mr McLaughlin" and "briancr"

    Regards


    James
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    JamesA999 wrote: »
    Zx81,

    From your post "There's no law, rule or regulation that made them write off the debts. It's a commercial decision.

    The debts will be unenforceable from default or last acknowledgement. What do your files show?

    You also need to be specific about the GDPR breach."

    What words did you miss out?

    Would they help me to have Link Financial Outsourcing stop chasing me and reporting the data to CRA's in the circumstances where all other of 11 accounts defaulted in 2016 have by the original lender had the CIAS/Insight/SHARE data taken down.

    The other debts and the actions taken were all after one phone call to the collection company who traced me to a homeless hostel and I called up and explained my situation.

    As it is my understanding of the FCA rules and regs on debt collection that it is done day by day and when it becomes clear that it is just not appropriate to continue you stop and write it off.

    You don't hope that within 5 years their situation might improve so we can go back for another go.

    Their Mr Hanson is not half handy with the Transunion database "Retriever Information" as is "halletkr" "Mr McLaughlin" and "briancr"

    Regards


    James

    What he meant to say was "unenforceable 6 years from default or last cause of action."

    And you need to cite this alleged "FCA rule." I suspect either it doesn't exist or you've misinterpreted it.
  • Boo_star,

    You wont be covertly saying to Zx81 "dont say another word on the subject as the CSA will recind our membership"

    I will take a look at the FCA database.

    Regards


    James
  • sourcrates
    sourcrates Posts: 31,546 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 7 September 2019 at 4:51PM
    The OP is refering to the FCA handbook, specifically :

    CONC 7.3 Treatment of customers in default or arrears (inc repossessions) lenders, owners and debt collectors :


    https://www.handbook.fca.org.uk/handbook/CONC/7/?view=chapter


    There is no provision contained within the FCA handbook that states a creditor must write off a debt if the customer cannot pay it.

    That would be a commercial decision the company would take, based on your personal circumstances, and the liklihood of getting any money out of you.

    If the FCA had such a rule, then no one would repay their debts would they, it would be buisness suicide for the lenders.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Boo_star,

    You are not trying to Zx81 covertly "don't say another word or the CSA will recind our membership"?

    I will check the FCA's database of published documents et cetera and get back to you.

    Regards

    James
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