Link Outsourcing and Co-operative Bank

boo_star

JamesA999 wrote: »

Boo_star,

You are not trying to Zx81 covertly "don't say another word or the CSA will recind our membership"?

I will check the FCA's database of published documents et cetera and get back to you.

Regards

James

Oh stop it.

People claiming someone works for the company involved when they don't get told what they want to hear is so old at this point it's fossilised.

Snagglepus456

Hi

I have been talking a keen interest in this chaps posts and know the Consumer Credit Sourcebook. I think Link Financial Outsourcing and the Co-operative Bank better get their skates on and read it from start to finish with particular emphasis on:-

CONC 7 Arrears, default and recovery (including repossessions)
7.1 Application
7.2 Clear effective and appropriate arrears policies and procedures
7.3 Treatment of customers in default or arrears (including repossessions):
lenders, owners and debt collectors
7.4 Information on status of debts
7.5 Pursuing and recovering repayments
7.6 Exercise of continuous payment authority
7.7 Application of interest and charges
7.8 Jurisdictional requirements
7.9 Contact with customers
7.10 Treatment of customers with mental capacity limitations
7.11 Disclosures relating to “authority” or “status” 7.12 Lenders’ responsibilities in relation to debt
7.13 Data accuracy and outsourced activities
7.14 Settlements, disputed and deadlocked debt
7.15 Statute barred debts
7.16 Passing data to lead generators etc.
7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit
7.18 Notice of sums in arrears under P2P agreements for running-account
credit
7.19 Notice of default sums under P2P agreements

Angela

boo_star

Snagglepus456 wrote: »

Hi

I have been talking a keen interest in this chaps posts and know the Consumer Credit Sourcebook. I think Link Financial Outsourcing and the Co-operative Bank better get their skates on and read it from start to finish with particular emphasis on:-

CONC 7 Arrears, default and recovery (including repossessions)
7.1 Application
7.2 Clear effective and appropriate arrears policies and procedures
7.3 Treatment of customers in default or arrears (including repossessions):
lenders, owners and debt collectors
7.4 Information on status of debts
7.5 Pursuing and recovering repayments
7.6 Exercise of continuous payment authority
7.7 Application of interest and charges
7.8 Jurisdictional requirements
7.9 Contact with customers
7.10 Treatment of customers with mental capacity limitations
7.11 Disclosures relating to “authority” or “status” 7.12 Lenders’ responsibilities in relation to debt
7.13 Data accuracy and outsourced activities
7.14 Settlements, disputed and deadlocked debt
7.15 Statute barred debts
7.16 Passing data to lead generators etc.
7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit
7.18 Notice of sums in arrears under P2P agreements for running-account
credit
7.19 Notice of default sums under P2P agreements

Angela

Another sockpuppet folks, move along...

JGB1955

PLEASE give up Snagglepuss/JamesA999/JohnDoe with these ridiculous posts... book an appointment with your GP on Monday. That's the only thing that might help you.

I've reported the thread.