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Free Duvets

16791112

Comments

  • hs-sh
    hs-sh Posts: 66 Forumite
    I think it is horrible for them not to response to anything....
    if they really dont want to honor it, just say it~
  • artystix
    artystix Posts: 365 Forumite
    Any news regarding duvets anyone??
    First win 14/12 Playtex bra & Knickers!!!!:beer:
    won Rimmel Foundation 08/02:j
    Environmental Justice Foundation T-Shirt 11/02:rotfl:
  • artystix wrote: »
    Any news regarding duvets anyone??
    Nope, not from me, no emails, no update when I log-in to the account, nothing. Whether they arrive or not, after being ignored for days I don't think I'll be using that company again
  • Hardly a good advert for the company is it? 4 days now and we are all still waiting for some form of reply.
  • ive still heard nothing !!!
    Inside me lives a skinny woman crying to get out - but I can usually shut her up with cake!
  • f3lix
    f3lix Posts: 955 Forumite
    Part of the Furniture Combo Breaker
    I sent them an email a few days ago quoting my order number.
    Got a reply from them today
    Thank you for your e-mail.
    I have checked this order number for you and there is no order for this
    number, please contact the number below if you have any problems.

    Kind regards

    Jenna (webstore customer service)
    I've sent them a reply with screenshots of my order including the order number they know nothing about :rolleyes:

    To be honest I'm not really bothered or expect to get the duvets, why didn't they just say it was a misprice blah blah blah...end of story!

    Looking forward to the reply :)
    i tHink, therEfore I'vE goT a BLOODY heAdAche
  • My order still shows on the website but with same message as before - No despatch information available at this time.

    Not holding my breath!!!
    .·:*¨:starmod: ¨*:·. Rubiales.·:*¨ :starmod: ¨*:·.

    Don't get your knickers in a knot. Nothing is solved and it just makes you walk funny. ~Kathryn Carpenter
  • artystix
    artystix Posts: 365 Forumite
    Got fed up waiting so i wrote to the customer services


    Dear Sir madam]
    Regarding my order number 86368. I still have not recieved these items, there is still no news on despatch. I have had no comminication from Dunelm regarding this order. I have never shopped online at Dunelm before, but thought i would try it as i had previously been very pleased with the customer service & products in my local store. i thought i will order online for the convenience. I was planning further purchases of bedlinens & towels, however, I will be very wary of ordering online from Dunelm in the future. Please send my order as soon as possible. Regards


    i have had this reply


    Dear Mrs Jones,
    Thank you for your e-mail.
    I have checked our systems and it appears that due to a technical error your order has not come through to us.
    I have asked for this order to be pushed through the system straight away so we can despatch your order.
    Please accept our sincere apologies for this delay.

    Kind regards

    Sara

    So i'll keep you informed of when said order arrives!!:confused:
    First win 14/12 Playtex bra & Knickers!!!!:beer:
    won Rimmel Foundation 08/02:j
    Environmental Justice Foundation T-Shirt 11/02:rotfl:
  • OurJoey
    OurJoey Posts: 356 Forumite
    Haha - YOU GO GIRL :T
  • Baby_J_2
    Baby_J_2 Posts: 637 Forumite
    Has the status updated on your order online? Good luck! I sent them an email earlier, so just waiting to see what happens.
This discussion has been closed.
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