Paypal - credit rating and recovery?! Help desperately needed

gavinsmith1980

Yes I did think that, a real shame as I love being able to buy/sell the items on eBay! May try Etsy and see what they are like...!

Will you need a PayPal account for the new eBay system?

jimbo26

It's actually Bay that's changing not PayPal. Ebay are changing their checkout systems to allowers user to to pay by other means other than PayPal. Some info here https://www.imrg.org/blog/why-ebay-drops-paypal/

brianposter

soolin wrote: »

This appears on the face of it to have been a simple case of a fraudulent claim of item not received- I still see nothing at all to indicate that buyer is claiming a broken item.



Good, the different transactions should have made this ineligible for buyer protection- I just wasn't sure what happened where neither buyer nor seller had paypal protection.

I'm glad you got it sorted.

I am puzzled by the assumptions which you seem to be making - there is no evidence that this was a fraudulent transaction. It could well be, but the splitting of the payment suggests that it might not be.
If the vase was broken in transit the likelihood is that nobody would tell the buyer and the claim would be for non-delivery, which is what has happened.

cymruchris

gavinsmith1980 wrote: »

Thanks again for your comments and help!

Annoyingly PayPal have decided to close my account...!

I think I would be over the moon at this outcome rather than annoyed

And if you really want a paypal option - is there another member of the family at a nearby address that could do it for you? (Under their name of course) and then you bank transfer them the money to buy whatever you're buying?

soolin

brianposter wrote: »

I am puzzled by the assumptions which you seem to be making - there is no evidence that this was a fraudulent transaction. It could well be, but the splitting of the payment suggests that it might not be.
If the vase was broken in transit the likelihood is that nobody would tell the buyer and the claim would be for non-delivery, which is what has happened.

OP had tracking proving delivery so if this had been a straightforward case of INR where both buyer and seller had protection - then seller would have won, no issue no doubt. If this was a broken item and again assuming both parties had protection- buyer would have won and OP would have had to pay to have goods returned to him as well.

To me it would seem odd for a genuine buyer to firstly change the address and then to go down the most complicated route possible to get a refund if item had been damaged. Why not simply have claimed for a damaged item and let OP pick up the bill?