SVS Securities - shut down?

shiznit76

How do you go about going for compen via FOS? I've got my complaint in. 
I have been chasing ITI and a number of their employees but no body replies. I am due my final response from the complaint (unsure which one) on November 8th, not holding my breath for that either. Really feels like ITI have stole my holdings 

johnburman

FOS will take ages to process. FCA  are in day to day contact with ITI. But they will not give u any feedback. A crap way to protect clients. Complain to both agencies. 

GeorgieC

Michael_Reynolds said:

GeorgieC said:

My2penneth said:

If Chris Smith (the bloke who blocked my phone when I tried to ring him) can produce statements from Qort - why can't we and why do I have to ask them many times?  

There is no client portal for QORT. Pretty much all input is manual from within ITI. You have to ask them many times because that seems to be the way now with ITI. Turnover in staff has been huge in the last couple of years...
2 x Heads of Dealing gone
CEO gone
COO gone
Chairman gone
Head of Compliance gone
2 x Head of back office gone
2 x Head of FX gone
Project Manager gone (and boy do they need one now!)
CASS officer gone
Office Manager gone
plus several others. Don't tell me this is natural attrition...

You seem to have a great deal of information regarding ITI's Personnel?

Yes i do....

GeorgieC

johnburman said:

 But here isa funny thing - i have just been told by ITI that their compliance team do not have a telephoine number  - all comms internally are done by email!   [and we know how good ITI are at dealing with emails!)

Try 020 3889 8330

smokey01

shiznit76 said:

Still wonder how it seems to be that transfers out to HL seem to be happening but none to Iweb, are they going by broker or is it Iweb not doing their job?

My transfer to HL is not happening!!! I keep chasing but to no avail

pbcinlondon

To add to the increasing mountain of annoyance, frustration, even despair, my transfer request to Equiniti Shareview is getting nowhere.

Patience is wearing thin. Where is the Patience Reserves Bank?

Michael_Reynolds

I am suddenly not getting any answers to my emails from the any of the senior management team at ITI that includes Oleg. Something is up!

pbcinlondon

Michael_Reynolds said:

I am suddenly not getting any answers to my emails from the any of the senior management team at ITI that includes Oleg. Something is up!

Or down? Is this a positive development? Desperate to find something good to hang on to today, of all days in this benighted year (US election)

shiznit76

i've not had any replies for weeks, that includes David Moss, account management, compliance, Mani, Rahul, Chris Smith and Oleg. I think they have washed their hands of us and know there is next to nothing we can do about it.I really can't understand how they can get away with this, if this was a bank they'd be in deep doo doo and papers would be all over it. The FCA don't want to know, LC want to know even less and FOS are moving at a snails pace.  

Nbs222

shiznit76  :  My valuations were received by  IWEB this week , but unfortunately they were from my  Qort SC accounts    and nothing from PX accounts where most of my stock holdings are , so back to square one .