Customs charge for unexpected parcel

Ms_Chocaholic

I'm looking forward to finding out what it is too.

Anyone taking bets? I guess we're on the wrong forum

tehone

My guess is its an Amazon Echo Dot - I randomly got sent one recently from a US company (not Amazon)

DCFC79

Im a little late to the thread, Im also interested in what the parcel contains.

POPPYOSCAR

tehone wrote: »

My guess is its an Amazon Echo Dot - I randomly got sent one recently from a US company (not Amazon)

Why would they send you one for free?

glider3560

ripplyuk wrote: »

Yes, for some reason it isn’t at my local sorting office. I’m not sure why but this has happened before with other international stuff.

I didn’t realise it was that valuable. The suspense is killing me now!

Are you sure the card is genuine? How are you meant to get the parcel if you don't drive and can't go online? What's the website or phone number quoted on the card?

ripplyuk

Turns out the parcel contains a flash drive showing the full recordings of an online summit on retroviruses that I signed up to a while back.

I’m delighted to get this but I’m now wondering if I have to send it back to them. No payment has been taken for this. The conference was free but there was an option to buy this flash drive. I did purchase it but then changed my mind the next day and they sent a full refund straight away. This was about 5 weeks ago. I’m guessing there’s just been some mix-up and this was sent in error. Do I have to return it? Should I, morally? I really want to keep it.

I hope this isn’t an anticlimax! I was coming up with all sorts of ideas last night about what this could be. From some family heirloom from Boston, to a glitterbomb :rotfl:

custardy

glider3560 wrote: »

Are you sure the card is genuine? How are you meant to get the parcel if you don't drive and can't go online? What's the website or phone number quoted on the card?

All RM charges carry the same options

Pay in person
pay online
pay by phone (card payment via RM CS)
pay at a post office by purchasing postage (or if you carry rnough stamps at home)

I expect the OP traditionally has packages left at a local post office.
charge items are not released by RM until paid.

ripplyuk

glider3560 wrote: »

Are you sure the card is genuine? How are you meant to get the parcel if you don't drive and can't go online? What's the website or phone number quoted on the card?

You can pay over the phone and they’ll redeliver it. That’s what I did. The card was handed to me personally by my postman and I rang Royal Mail from their website number to confirm so I knew it was genuine.

KatrinaWaves

ripplyuk wrote: »

Turns out the parcel contains a flash drive showing the full recordings of an online summit on retroviruses that I signed up to a while back.

I’m delighted to get this but I’m now wondering if I have to send it back to them. No payment has been taken for this. The conference was free but there was an option to buy this flash drive. I did purchase it but then changed my mind the next day and they sent a full refund straight away. This was about 5 weeks ago. I’m guessing there’s just been some mix-up and this was sent in error. Do I have to return it? Should I, morally? I really want to keep it.

I hope this isn’t an anticlimax! I was coming up with all sorts of ideas last night about what this could be. From some family heirloom from Boston, to a glitterbomb :rotfl:

Of course you should let them know of their mistake and either pay for it or return it. I don’t know the US laws on this but in the UK they have up to 6 years to reclaim that money from you you.

That’s the legal standpoint, morally you really don’t need to be told.

davidmcn

A (used) flash drive is unlikely to be worthwhile shipping back to the US anyway.