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P Smart parking

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  • busajohn
    busajohn Posts: 75 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    ok 2 complaints coming in
  • busajohn
    busajohn Posts: 75 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    right iv dloaded the template copied it . I just want to make sure iv done it right .. I will email them and copy the template .. I can put my name and address and a photo of my blue badge is that right Thanks everyone
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    only email them if they allow email

    check their postal NTK to see how this can be appealed, if email is allowed , do what you said enclosing the BB scan or pic as proof that an OCCUPANT of the vehicle has a BB and is covered by the Equality Act 2010

    if their website allows an online keeper appeal , use it

    appeal as KEEPER, no blabbing about who was driving , they have no chance against a keeper, only a driver , so dont tell em PIKE !!!


    also complain to the venue as a genuine customer and insist on a cancellation die to their contractors misleading you and your family (the royal WE)
  • MistyZ
    MistyZ Posts: 1,820 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    The Registered Keeper appeals, so make sure it is their name and address that is given. Do not identify the driver.

    When you go Smart's website to appeal there should be a drop down menu to select who is appealing, again, make sure that it is 'Registered Keeper' that is selected.

    If there's another drop down menu for 'reason' choose 'Other' if there is that option.

    On no account say who was driving (I know I'm getting repetitive!) but it's so important. If they respond to the Registered Keeper asking for the name and address of the driver, ignore that!

    Make those complaints to the landowner good! Be outraged, especially about getting misleading information from the attendant. Say that you 'must insist that this PCN is cancelled'. And again (sorry!) don't identify the driver. Say 'we' went to Fantasy Island' and 'the driver' paid for parking and that you are the Registered Keeper of the vehicle (assuming you are).

    Good luck.
  • busajohn
    busajohn Posts: 75 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    On the ticket it say you can contest a parking charge notice online at www,smartparking,com or post
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Then appeal via their website.
  • Umkomaas
    Umkomaas Posts: 43,410 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    busajohn wrote: »
    On the ticket it say you can contest a parking charge notice online at www,smartparking,com or post

    Then there is no scope to appeal via email, so don't!
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • busajohn
    busajohn Posts: 75 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    Ah to late emailed them now
  • Quentin
    Quentin Posts: 40,405 Forumite
    Did you get any acknowledgement??
  • Umkomaas
    Umkomaas Posts: 43,410 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    busajohn wrote: »
    Ah to late emailed them now

    They won't deal with it. You'd better send another by one of their approved methods!
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
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