P Smart parking

busajohn

hi I got a p SMART PARKING CHARGE FOR WHEN WE WENT TO SKEGGY LAST WEEK I PAID MY £4 AND GOT THE RECEIPT WE PAID TO 2.35 AND LEFT AT 2,39 WHAT DO I DO tHANKS PS IM A BLUE BADGE HOLDER ASWELL

Redx

Read the newbies sticky thread near the top of the forum

Appeal as keeper using the blue text template from the newbies thread

No blabbing about who was driving

The BB has no real validity on private property, if anything applies it's the EA2010

Umkomaas

Why have you opened 2 new threads about the same incident?

fisherjim

Is it this one your post is a bit sketchy as to why you have been charged:


https://lincolnshirereporter.co.uk/2018/11/smart-parking-responds-to-disgruntled-skegness-customers/


As stated the newbies thread is full of information, you should appeal as keeper with the template, then go for POPLA with procedural appeal, looks like grace period may be the clincher.

busajohn

yes the exact same place . iv been charged because we paid at 2,35pm and left car park at 2.39 pm im disabled and bluebadge holder and we had our grandson with us and we had to leave car doors open for a minute as it was scortching out side and car was like a oven im not sure how to insert a pic I still have the receipt

busajohn

sorry I cant find the newbie bit im not very good with computers laptops I got a ticket 6 years ago in my home town and my son found a letter we printed out we sent it of and won but I looked all day yesterday and kept going round in circles and my laptop keeps freezing .Thanks

busajohn

sorry I want sure if it posted my laptop keeps freezing I hit post and my laptop froze so had to switch it of again can I delete it if I find it Thanks

waamo

Here is the board index. It's the third thread down https://forums.moneysavingexpert.com/forumdisplay.php?f=163

busajohn

great Thanks

busajohn

Hi thanks for your link .iv gone on there but still unsure what iv goto do . I had a ticket 6 years ago and my son went thru here and found a template and I posted it and won .So I think there trying to make me pay for 4 mins we took to leave the car park . should I sent them there letter back with the receipt and say I paid im really struggling to know what to do old age and lack of computer laptop knowledge your help is appriciated

fisherjim

busajohn wrote: »

yes the exact same place . iv been charged because we paid at 2,35pm and left car park at 2.39 pm im disabled and bluebadge holder and we had our grandson with us and we had to leave car doors open for a minute as it was scortching out side and car was like a oven im not sure how to insert a pic I still have the receipt

Sorry but if I am reading this correctly you paid after returning to your car at 2:35 and drove out at 2:39?


If that is true you basically were in the car park without paying, and then paid for 4hours from the 2:35 to 6:35.


ANPR clocks your car when you enter, you then have 10 minutes to buy a ticket for your expected stay, you then should get 10 minutes at the end of parking to exit.


If my assumption is right, though you paid the correct fee, and didn't over stay that bought time, you bought the wrong slot.


Unfortunately that won't win an appeal the template from the newbies thread will need to be used, then procedural and signage etc for POPLA.