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Barclays Internal Review Hell

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  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    JuicyJesus wrote: »
    With regards to the other question from Penelopa.Pitstop about National Hunter, Hunter isn't for this type of (suspected) fraud so I wouldn't worry. Hunter is for spotting discrepancies on applications.

    Does this mean they wouldn't have placed a marker with National Hunter?
  • JuicyJesus
    JuicyJesus Posts: 3,831 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Terry_Towelling wrote: »
    Does this mean they wouldn't have placed a marker with National Hunter?

    They wouldn't have. Hunter is not for post-account opening fraud. Hunter collects and stores details that someone has used to open accounts and flags up if there are discrepancies between those details and details contained on new applications.

    https://www.nhunter.co.uk/howitworks/
    urs sinserly,
    ~~joosy jeezus~~
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    JuicyJesus wrote: »
    They wouldn't have. Hunter is not for post-account opening fraud. Hunter collects and stores details that someone has used to open accounts and flags up if there are discrepancies between those details and details contained on new applications.
    LeighM222 says Barclays had registered something on Hunter.

    LeighM222 wrote: »
    To compound their malpractice they had placed an external marker against my name registered with Hunter - then lied it about when asked.
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    LeighM222 wrote: »
    JJ - if you read Terry Trolling's messages on this thread .

    I see what you did there - I like it. You are right, I have been having some digs at you. What tipped me over the edge was when you posted that the buyer had 'disappeared' and then (on the same day) posted that you'd been in touch with him. Why post those two things so close together? No matter, as long as you've got what you wanted out of this thread, that's all that matters.
    LeighM222 wrote: »
    Barclays spoke directly to the payee to give him details for NatWest to locate the remitted transaction (4 weeks ago). Unfortunately the details provided do not match anything in NatWest's records. Regardless - it was Barclays' error to send back the funds and so should, by rights, refund me with the balance immediately and discuss with NatWest the safe recovery.

    I'm still struggling with Barclays' actions here. Are they going to give your money regardless, or are they only going to do so if NatWest agrees to send it? You need to pin them down on this.

    I'm also unclear why Barclays would contact the buyer to supply details of the returned payment so that NatWest could locate it, and, at the same time, contact NatWest for speedy return of the funds. As far as the buyer is concerned, he has his cooker and he's paid for it (if he's telling the truth).

    Do you also believe that the buyer might be lying about the returned-payment details not matching with NatWest 's records? On that subject, did he tell Barclays this, or did NatWest tell Barclays this, or did he contact you and tell you directly? Someone's obviously told you this. Sorry, I can't help probing into inconsistencies and things that don't sit right.
    JuicyJesus wrote: »
    They wouldn't have. Hunter is not for post-account opening fraud. Hunter collects and stores details that someone has used to open accounts and flags up if there are discrepancies between those details and details contained on new applications.

    Yet OP states quite clearly that they did and then lied to him about it. Is this another Barclays error, or another inconsistency?
  • JuicyJesus
    JuicyJesus Posts: 3,831 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Terry_Towelling wrote: »
    Yet OP states quite clearly that they did and then lied to him about it. Is this another Barclays error, or another inconsistency?

    I have no idea, but then I'm also not thoroughly obsessed with picking holes in a story on the Internet from someone I don't know.
    urs sinserly,
    ~~joosy jeezus~~
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    JuicyJesus wrote: »
    I have no idea, but then I'm also not thoroughly obsessed with picking holes in a story on the Internet from someone I don't know.

    Fair point.
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    JuicyJesus wrote: »
    I have no idea, but then I'm also not thoroughly obsessed with picking holes in a story on the Internet from someone I don't know.
    There is picking holes in a story, and there are legitimate questions to clarify matters. You have been on this forum long enough to know this ;)
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