UKPC - Leaving Site

MistyZ

Ralph-y wrote: »

have you complained to the retail managers yet ... not the customer service? and this should be done up to CEO level as well


Ralph:cool:

I think a very firm complaint to the retailer(s) is your best bet in the short term. Don't underestimate just how effective such complaints can be in getting PCNs cancelled.

The whole issue turns on getting money to spend at B&Q and you have a receipt for the purchase. Send a copy with your email to both the manager and their CEO. Shopping for glue really shouldn't get this complicated. Be polite but absolutely insist on cancellation.

You could complain to Sports Direct too .... I'd mention the brand of trainers required and the fact that they were out of stock, anything that paints the picture as it was. Presumably they want customers to return when and if the trainers are back in stock as opposed to being so infuriated that they never darken the doors again.

ParkingMad

I will then need to begin a POPLA appeal - how long will that take and what is the success rate?

https://popla.co.uk/case-studies-and-reports

POPLA's annual reports show the number of appeals from each operator and how many are successful.
The figures from 2018 start on page 14 of the report.

Coupon-mad

Hang on, but that's the rate including all the clueless doomed POPLA appeals.

Our stat depends partly on the PPC, for POPLA success.

Many are 100% wins for our posters. Some more like 80% wins, against some PPCs. UKPC is somewhere in the nineties, based on the cases I can recall in my head.

beamerguy

HornetsNest wrote: »

I have simply reported UKPC Ltd to the BPA - apparently they have taken up similar cases in the past.

Your user name sums up the BPA.

They are not interested in motorists, The only interest is money money money from their members.

The BPA is simply a defunct, inept old dinosaur and not fit for purpose

Hornets_Nest

UKPC have said despite the fact the ticket was issued correctly they have cancelled the penalty charge as a token of goodwill.

I'm still in shock 😂

HornetsNest

Coupon-mad wrote: »

Oh dear, that is about the worst appeal on the day of a PCN I've heard of.

Well the "worst appeal on the day of a PCN" worked for me.....

Thanks for all the positive advice :j

beamerguy

Hornets_Nest wrote: »

UKPC have said despite the fact the ticket was issued correctly they have cancelled the penalty charge as a token of goodwill.

I'm still in shock 😂

Good, you know why ????

They had no proof that "driver left site" ..... idiots

The_Deep

As a token of goodwill send them an invoice for the time they have wasted. If they ignore it send them a letter before claim.

https://www.wonder.legal/uk/modele/letter-small-claim

There is no way that a judge would uohold a "leaving site" claim.