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Bought an item on promotion price, item delivered, now price changed. Do I have to return or do they

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Comments

  • powerful_Rogue
    powerful_Rogue Posts: 8,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Rambolicks wrote: »
    Totally agree with you. I've always been happy. Normally when something comes damaged etc they refund and let you keep it. But when you use them pretty much as your sole outlet, pay for prime and the amount of tax they evade I think they should honour these sorts of situations.


    I think it's avoidance rather then evasion and that can be solved by the Government.
    Don't tell me if you could use a legal route to pay less tax you wouldn't use it.

    And no, they should stick to their good customer service and not bottle out when they find people that are taking the !!!!!!.
  • Rambolicks
    Rambolicks Posts: 31 Forumite
    Fifth Anniversary 10 Posts
    I think it's avoidance rather then evasion and that can be solved by the Government.
    Don't tell me if you could use a legal route to pay less tax you wouldn't use it.

    And no, they should stick to their good customer service and not bottle out when they find people that are taking the !!!!!!.

    So what's the difference with them avoiding/evading tax if it's legal but then saying they made a mistake with their price and asking me to pay extra? :beer:
  • powerful_Rogue
    powerful_Rogue Posts: 8,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Rambolicks wrote: »
    So what's the difference with them avoiding/evading tax if it's legal but then saying they made a mistake with their price and asking me to pay extra? :beer:


    Tax avoidance is legal
    Tax evasion is illegal


    Your chanced your luck with a glitch, it didn't work out. Again, pay up or send back! The first factor is you ordered on Amazon.co.uk and not Amazon.com in which the voucher was valid.


    Secondly, if you value your amazon account, be careful as you could lose it.
  • spadoosh
    spadoosh Posts: 8,732 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    The tax issues surrounding amazon are a non issue to me. I think what amazon do with the tax it doesnt pay (make goods cheaper) is far better than what our government could do with the money. If amazon paid an extra £2bn in tax the government would probably decide it should be spent on a statue in their honour.
  • Rambolicks
    Rambolicks Posts: 31 Forumite
    Fifth Anniversary 10 Posts
    Why doesn't the quote system work on my android device.

    Spadoosh. Fair point.

    I kinda gave away most of the toilet roll already. Got myself into a bit of a pickle lol
  • Rambolicks
    Rambolicks Posts: 31 Forumite
    Fifth Anniversary 10 Posts
    Tax avoidance is legal
    Tax evasion is illegal


    Your chanced your luck with a glitch, it didn't work out. Again, pay up or send back! The first factor is you ordered on Amazon.co.uk and not Amazon.com in which the voucher was valid.


    Secondly, if you value your amazon account, be careful as you could lose it.

    I'll see if customer service sort it. Hope they value my custom enough not to ban me :rotfl:
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    As previosuly posted, the T&C's attatched to the voucher state


    38003648.jpg


    As you ordered on Amazon.co.uk the voucher was not valid.

    If the voucher wasn't applicable (to a UK customer) then it shouldn't have been offered in the first place. (Assuming the OP did the same as calley and ordered via Prime).
  • Rambolicks
    Rambolicks Posts: 31 Forumite
    Fifth Anniversary 10 Posts
    DoaM wrote: »
    If the voucher wasn't applicable (to a UK customer) then it shouldn't have been offered in the first place. (Assuming the OP did the same as calley and ordered via Prime).

    I was wondering whether they can use terms and conditions like that hidden away. They can't just plop a voucher code on the UK site and use terms and conditions not even applicable to the page. Surely their systems should be set up not to allow a voucher code to go through if the site isn't supposed to be using it. Seems dodgy on the face of it.
  • powerful_Rogue
    powerful_Rogue Posts: 8,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Rambolicks wrote: »
    I was wondering whether they can use terms and conditions like that hidden away. They can't just plop a voucher code on the UK site and use terms and conditions not even applicable to the page. Surely their systems should be set up not to allow a voucher code to go through if the site isn't supposed to be using it. Seems dodgy on the face of it.


    It's not hidden though, there's a link right next to it to view the T&C's.
  • spadoosh
    spadoosh Posts: 8,732 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Rambolicks wrote: »
    I was wondering whether they can use terms and conditions like that hidden away. They can't just plop a voucher code on the UK site and use terms and conditions not even applicable to the page. Surely their systems should be set up not to allow a voucher code to go through if the site isn't supposed to be using it. Seems dodgy on the face of it.

    Its unusual for terms and condition to be a full page of compulsory reading so dont think theres an issue in their location.

    Its a very finicky thing for them to try and get out of it on. Id imagine theyd take the argument of one per customer (badly worded) or no intention to form a contract from a blatant misprice/abuse of voucher.

    Should is a variable word. e.g. You should have realised it was a misprice or error. The reality is it will be implemented by a person who either writes the code or implements a price change. People make mistakes and the law allows to some extents mistakes by employees to not make the employer liable.

    Ie If the person who ran the amazon twitter account announced everything was free then its incredibly unlikely it will be upheld in law.

    You keep suggesting dodgy/scam/wool over eyes. Theres only one party in this scenario doing that and its really not amazon.

    If amazon want an out, they can take one (no intention of contract or incorrect use of voucher code, i cant imagine them actually taking up the latter of those either and from experience of dealing with amazon i suspect theyll write it off.) and argue the case. Unless they do, there really is little point in discussing this further.
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