OPS - Forbidding posting on MSE Parking forum

ParkingMad

There is an article in the local paper today about One Parking Solution who have had their contract in Peacehaven cancelled due to complaints about their behaviour.

https://www.theargus.co.uk/news/17799021.39-greggs-car-park-39-management-stripped-contract-complaints/

One Parking Solution to be stripped of its contract after complaints

A CONTROVERSIAL car parking company is to be stripped of its contract after complaints from shops. One Parking Solution is managing the South Coast Road car park in Peacehaven. But after a number of complaints, the company has been told it is to lose its contract after claims its methods were putting off shoppers.

Labour MP Lloyd Russell-Moyle, who pushed for the decision, said he wants the company “chucked out” of the area entirely. He said: “The shops have been expressing great displeasure at the way the company is managing the car park. There’s no flexibility with the company and you hear stories time and time again – it’s giving the area a bad reputation. And as far as I’m concerned One Parking Solution are unpleasant bullies.”

The place serves as a place to park for shoppers wanting to visit the nearby Co-op, Costa and Greggs.

Mr Russell-Moyle said: “I do not have time for them and I would like to see them chucked out of the city. I will be speaking to Brighton and Hove councillors to see if we can push them out of the city. The new management company of the car park will be given strict instructions to serve the businesses.”

There is no suggestion that the car parking company acted illegally.

The Argus contacted One Parking Solution but it said it was unavailable for comment.

beamerguy

ParkingMad wrote: »

There is an article in the local paper today about One Parking Solution being stripped of their contract in Peacehaven due to complaints about their behaviour.

https://www.theargus.co.uk/news/17799021.39-greggs-car-park-39-management-stripped-contract-complaints/

100% proof that the BPA let scammers exploit the system ?

How bad is that for the BPA, when an approved scammer gets kicked out, just a joke

Umkomaas

Have a read of some of the comments below the article. They'll make you smile. There's some nasty, sniping and wholly ill-informed rants about clamping.

ParkingMad

Won this one at POPLA today, another one bites the dust!

Thanks as always for all help support and guidance.
Originally posted by Woppyman72

Is this the same car park where you got your PCN Woppyman72?

https://www.thetimes.co.uk/article/one-parking-solutions-sucker-punch-didnt-knock-me-out-vcttbnjzt

One Parking Solution’s sucker punch didn’t knock me out

Tracked down via his number plate, a boxing coach had the evidence to fight his corner.

Most mornings, boxing coach Neil Donohue would stop at his favourite coffee shop in Worthing, West Sussex, on his drive to work. Neil, 52, who owns a boxing and bodybuilding gym in nearby Lancing, would regularly leave his vehicle in a six-space private car park operated by One Parking Solution, paying the minimum 50p for a ticket while he popped into Starbucks for five minutes.

And a few days later, more often than not, Neil would get a £100 fine in the post.

One Parking Solution, a private firm, operates CCTV cameras to record the number plates of cars entering and leaving the car park, which included Neil in his Volkswagen Tiguan. In his case, the company would then go onto a government database, lawfully, to find his home address and issue him with a fine for, it claimed, failing to pay and display.

Neil assumed that the fines — 30 in total, which began arriving in 2015 — were a mistake and ignored them, but he did keep all his paper tickets and would staple the relevant one to the notice for each fine. On occasions when the ticket machine was not working, he would print out a picture of the broken dispenser, taken on his phone, storing all the evidence in a folder.

Then he was landed with a bill for £3,000: 30 “unpaid” tickets at £100 a time.

“One Parking’s behaviour is farcical,” said Neil, who has previously contacted Citizens Advice and Trading Standards in an attempt to report the firm.

“If this is happening to me, who else is One Parking doing it to? It could be people more vulnerable than myself.”

Neil’s case highlights again the tactics used by parking firms to chase drivers who claim to have done nothing wrong. Money has been inundated with complaints since we first started shining a light on the industry last year.

In April this year, One Parking Solution raised the stakes by instructing a solicitor and threatening to take Neil to court over four of the unpaid fines, imposed between January and June 2018. Each fine was originally for £100 but One Parking Solution had incurred extra costs, so the total amount being claimed was £463.72 for one fine, relating to January 13, and a combined £695.93 for the other three on April 14, June 1 and June 29.

Neil said this was what he had wanted all along: his day in court with One Parking Solution. “I think it’s a scam,” he said. “The firm knows that hardly anyone keeps their paper ticket — they just throw away the evidence [that they paid].”

Neil wrote to the court asking for a few extra days to prepare his defence, and the parking firm agreed that he had until May to argue his case. On April 23, however, a week earlier than the agreed deadline, One Parking Solution made a request to the court for judgement on its £695.93 claim — without Neil’s knowledge.

“I hit the roof,” said Neil, who only discovered what had happened when he received the judgment against him in the post. “Of course the court found against me — I’d failed to give it any evidence.”

One Parking Solution agreed to withdraw the case after Neil accused the firm of breaking their agreement. The company has now said it will not be pursuing him for the other fines.

Neil is one of nearly 7 million drivers who will have their personal details, including their home address, shared with private parking firms this year.

The DVLA hands out drivers’ details to private parking firms for a £2.50 fee. The companies do not have to provide a reason or prove they are in the right, but they must be registered with either the International Parking Community or the British Parking Association.

The parking companies have been able to buy these details since legal changes were made seven years ago, and the practice has become highly lucrative for them. Industry insiders said that about half of the people issued with the fines — typically for £20 to £100 — tend to pay them without question.

“Private parking companies shouldn’t see motorists as a meal ticket,” said Paul Tilley at solicitors Wannops. “Neil parked in accordance with the rules. He shouldn’t have been ticketed when he went about his business lawfully.”

It is hoped a new parking bill, which became law in March, will stop these companies from profiting from innocent drivers through the creation a code of conduct. If firms break the code, now being drawn up by ministers, they will be blocked from accessing driver details through the DVLA — in effect, putting them out of the business of issuing fines.

It will also prevent firms from issuing fines that imitate the look of official penalty tickets from local authorities or the police — when, in fact, they are merely invoices for alleged breach of contract.

Greg Knight, the Conservative MP who spearheaded the bill, said: “We want the wording of fines to make it clear the parking charge notice is an invoice from a company and not a fait accompli. The new parking code will also, I expect, stop invoices from copying the colour, wording and format of official penalty tickets.”

One Parking said: “The driver had numerous opportunities to correspond with us and provide evidence. He failed to do so.”

Woppyman72

Yes, looks to be the very same!

Good man for keeping all the tickets!

beamerguy

The concentration must be focused on the thugs the parking companies turn to.

BWLEGAL. GLADSTONES, SCSLAW AND QDR

99% of parking companies would be too scared to take it to court by themselves. Their general behaviour shows they are CHICKENS

Molts

I'm dealing with a similar one here! :rotfl:

Operator Name One Parking Ltd
Operator Case Summary
Any information provided in the defence of this parking charge is provided only for the Appellant and Assessor to view. The information is strictly confidential and commercially sensitive. No file, in part or whole submitted by One Parking Solution Ltd may be copied or shared with any other individuals in paper or electronic form. Any such sharing of files or information provided by One Parking Solution Ltd will be reported to the Information Commissioner’s Office.
A redacted contract is supplied to protect personal information.
The appellant entered into a contractual agreement upon parking on site. The terms are laid out on the signage on site and state that parking is permitted for vehicles parked wholly within a marked bay. By parking or remaining on site otherwise than in accordance with the above the driver agrees to pay a parking charge. The driver made use of the facilities and went about their business.
At the time of the contravention the appellant was not parked in a marked bay nor did they have pre-authorisation to park their vehicle in the car park as they were not on the exemption list and therefore agreed to pay a parking charge.
The Appellant states that OPS are pursuing the driver, OPS do not know who the driver is and all communication has been with the keeper of the vehicle.
The Appellant states the notice to keeper is not POFA compliant. The Appellant states the notice is not in accordance with paragraph 8 because it has been issued in conjunction with paragraph 9, this is not correct. The criteria of paragraphs 6 and 8 have been complied with. The original parking charge notice and the subsequent notice to keeper are included.
The Appellant states there is no landowner authority, the contact is included.
The Appellant states the sings are not clear or legible. The Appellant has provided photos that have been cropped to exclude the signage.
The contravention photos and site photos show the Appellant’s vehicle parked directly next to the signs attached to the railings. Site photos and a site map are included.
It is the driver’s responsibility to ensure they are parked in accordance with the terms. If they are unable to do so they should either, make alternative parking arrangements or otherwise agree to pay a parking charge. If the driver is unsure, our number is on the boards and the signs are BPA approved.
As the driver has not been named, One Parking Solution Ltd are seeking keeper liability.

The_Deep

I am writing to the Co-op and Greggs about the seemingly aggressive tactics of One Parking Solution

This could kill their business if it becomes public, have you contacted the local paper?

ParkingMad

This was the article in the local paper recently.

https://www.theargus.co.uk/news/17799021.39-greggs-car-park-39-management-stripped-contract-complaints/

One Parking Solution to be stripped of its contract after complaints

A CONTROVERSIAL car parking company is to be stripped of its contract after complaints from shops. One Parking Solution is managing the South Coast Road car park in Peacehaven. But after a number of complaints, the company has been told it is to lose its contract after claims its methods were putting off shoppers.

Labour MP Lloyd Russell-Moyle, who pushed for the decision, said he wants the company “chucked out” of the area entirely. He said: “The shops have been expressing great displeasure at the way the company is managing the car park. There’s no flexibility with the company and you hear stories time and time again – it’s giving the area a bad reputation. And as far as I’m concerned One Parking Solution are unpleasant bullies.”

The place serves as a place to park for shoppers wanting to visit the nearby Co-op, Costa and Greggs.

Mr Russell-Moyle said: “I do not have time for them and I would like to see them chucked out of the city. I will be speaking to Brighton and Hove councillors to see if we can push them out of the city. The new management company of the car park will be given strict instructions to serve the businesses.”

There is no suggestion that the car parking company acted illegally.

The Argus contacted One Parking Solution but it said it was unavailable for comment.

ParkingMad

See post #66 above for another article about One Parking Solution in the Sunday Times

https://www.thetimes.co.uk/article/one-parking-solutions-sucker-punch-didnt-knock-me-out-vcttbnjzt