All inclusive nightmare!

davidmcn

jmahonem wrote: »

However, on holiday I love a drink in the middle of the night as I tend not to sleep much.

Not surprising if you're drinking all the time...however, as suggested above, can't you just stock up before they close?

meer53

Stock up on snacks too ?

Tigsteroonie

I have to say, I'm slightly with the OP on this. If I was choosing a hotel for AI, and they advertised an late-night snack bar and 24hr drinks - and all other factors being equal - I'm likely to choose that hotel because Marley is a night owl and appreciates those facilities. So to find out the bars weren't open, would diminish the holiday. I'm not sure £25 would cover it, depending on the length of holiday, purchasing bottled drinks and snacks for late night could cost more. I wouldn't like to drink a beer at 3am that had been sat opened since just before midnight; similarly some snacks will lose their freshness; so we'd have to shop.

However I'm puzzled by the food. What food is there? I cannot believe rabbit is all they serve.

tbh. this is why we self-cater rather than go AI.

hollydays

jmahonem wrote: »

Hi all, I appreciate the replies.
When I mean "tourist food" I mean food that is universally acceptable, not rabbit meat!
I don't appreciate the cockiness...

I have spoken to Booking.com who have liaised with the hotel, who aren't budging.
Booking.com have offered £25 compensation as a "gesture"
I have been in touch with head office of Best Western to see what they can do.

Taking the inedible food out, is it plausible to think that I should be entitled to the 24 hour bar and snacks bar THAT WAS ADVERTISED AND THAT I PAID FOR?

I too am sympathetic to the no 24 hour bar and snacks as it's simply unfair if that's what you were told but I'd love to see your idea of what's " universally acceptable" , so I dont think the op will return

Sncjw

What’s the name of the hotel and location

jimbo6977

i'm torn between "wind up" and "whyowhyowhy did you book an AI deal on booking.com?"

Kentish_Dave

I must admit, all inclusive at a Best Western is a surprising choice.

We had our first ever all-inclusive holiday a year back, at the Gran Meli! in Tenerife, at their “Red” level, and it really was quite special. I recommend giving them a try next time, and it wasn’t crazy expensive.

Kim_kim

OP what country are you in?
I thought Best Western were a uk brand.

davidmcn

Kim_kim wrote: »

I thought Best Western were a uk brand.

Nope, it's an American-based chain. Half their hotels are in the US.

https://en.wikipedia.org/wiki/Best_Western

Kim_kim

davidmcn wrote: »

Nope, it's an American-based chain. Half their hotels are in the US.

https://en.wikipedia.org/wiki/Best_Western

I didn’t know that. But the sort of holiday the op is describing sounds more Mediterranean.