Virgin Money Regular Saver Thread

typistretired

Even Monmouthshire BS allowed me to close my regular saver online. If you don’t ask you don’t get. Most banking staff are working from home be easier for them if you close other than post

SuperHans1

typistretired said:

Even Monmouthshire BS allowed me to close my regular saver online. If you don’t ask you don’t get. Most banking staff are working from home be easier for them if you close other than post

I messaged them this afternoon but was told that they require a signature and so either need a form or a letter for them to carry out a transfer.

typistretired

Okay you tried won’t be many staff in their branches. 

Descrabled

The form for transactions (closing) is here:

https://uk.virginmoney.com/savings/helpful-information/useful-downloads/#savings-forms

It specifically requests "Please enclose your passbook for your transaction, if applicable."

I received my passbook back three days after the faster payment for version 15.  It helps by providing the amount of interest for my (HMRC) records.

You can ring Virgin at Newcastle to send Prepaid envelope(s).

Growingold

Just found this on the Virgin money website:-

Maturing postal and store accounts

How does the maturity process work? 

No more than 14 days before maturity we will send you a maturity pack through the post. This will detail all of your reinvestment options and the products available to you in relation to your account maturity, as well as all of your withdrawal options.

Once you have decided what you would like to do you just have to complete the form, pop it in the pre-paid envelope provided and send that back to us, we then do the rest.

How do I withdraw my money? 

If you are looking to withdraw from your account you will need to send back your maturity option form detailing your preferred method of withdrawal. These instructions can’t be given by telephone.

Alternatively, you can visit your local Virgin Money Store to make a withdrawal once your account has matured, however not all of our Stores offer a full banking service. Please refer to your local Store for further details.

Providing we receive your instructions by the response date stipulated in your maturity mailing, any funds withdrawn will be debited from your account on the day of maturity (unless your account matures on a weekend or bank holiday, in which case the funds will be debited from your account on the first business day following maturity). The payment should reach your nominated account within a few hours but no later than the end of the next business day.

schiff

Next week then!

schiff

schiff said:

Next week then!

Nothing yet and we're on the cusp of the 14 days.

SuperHans1

New Regular E-Saver Issue 16 launched: https://uk.virginmoney.com/savings/products/regular_e_saver_issue_16
Now down to 1.50%

sully1311

Please bear in mind that I didn't receive a maturity slip giving me the options of how to withdraw, just a letter saying it was maturing. I had to write a letter to get them to transfer into my current account.

1882

SuperHans1 said:

New Regular E-Saver Issue 16 launched: https://uk.virginmoney.com/savings/products/regular_e_saver_issue_16
Now down to 1.50%

If nobody opens one they might up the rate again!