Cash Machine Robbed Me Of £140!!

jonesMUFCforever

onejontwo wrote: »

Have just been informed that this can take between 4-6 weeks to maybe get our money back!!! Is this right??
Best they can do is offer a loan to tide us over Christmas!!:mad:
Surely the onus is on the banks to sort this out quickly,as through no fault of our own we are the ones who are going to have to budget through Christmas on the chance that we may get our money back.
Should I go in to the branch and threaten to close my account?? Any suggestions?

'Fraid not - your wife chose to use an ATM that did not belong to her bank.
You now have to wait until the other bank ATM is checked and balanced - they will also check the roll to see if anything went wrong with the machine at that time.
If the machine does not balance and is found to be over you will get your money back.
If the machine does balance and the roll shows that the money was dispensed you may not.

Taffyscot

I got a 50 dollar bill in mine once instead of a 20. Since I asked for 200 dollars counted the number and when I went home realised one was a different colour. I am afraid I didn't tell them

jonesMUFCforever

Taffyscot wrote: »

I got a 50 dollar bill in mine once instead of a 20. Since I asked for 200 dollars counted the number and when I went home realised one was a different colour. I am afraid I didn't tell them

Are you talking about US dollars?
I thought that they were all the same size and colour.

onejontwo

Just to let everyone know, my wife's account was credited with the missing £140 after 18 days, PHEW!!
So thanks to everybody for the comments and advice, and hopefully you'll all have a nice Christmas as we're about to have, cheers!:beer:

free4440273

free4440273 wrote: »

Withdrew £20 on Friday, and only £15 received from atm. filled out a form and they said the fiver would be credited to my account. I DID have a receipt thank goodness and I suggest everybody obtain one just in case...Tuesday at the latest they said, will let you know. Never ever happened to me before: just shows how those Gremlins work;)

£5 credited to my account:)