BT Fibre monopoly on my property

JJ_Egan

onomatopoeia99 wrote: »

The "developer locked" new builds all seem to be using a non-Openreach infrastructure provider. I'm not aware of any substantiated claims of Openreach infrastructure being locked by the developer to BT Internet only, I can't see how, given the terms under which OFCOM require Openreach to operate this would be possible.
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I agree but OP posts no information just says BT Monopoly as usual .


OR FTTP install guys tell me that they have yet to see non BT install .


The big problem for other new builds using Persimmion Vodafone etc infrastructure is when will they be free as OR do not own the infrastucture .

Croft12

JJ_Egan wrote: »

onomatopoeia99 wrote: »

The big problem for other new builds using Persimmion Vodafone etc infrastructure is when will they be free as OR do not own the infrastucture .

baring legislation not sure ever.

mlaf

Update:
What would I do without MSE..??

Everyone's correct, it is FTTP here, and it appears at least Zen could also service, so not a monopoly. I couldn't find anything in the original developer paperwork or email exchanges suggesting BT were my only choice, so this must have only been a verbal recommendation, but I definitely remember it being "you'll need to start with BT" rather than "you'll need an FTTP provider". Fair enough if it's just for simplicity's sake, though.

For those who might find themselves in a similar situation, I'm sorry to say I couldn't find a proper budget option. In the end, I told BT I couldn't afford the £48/mo and that whilst part of the problem is other providers not offering FTTP, it was unfair that BT are not able to offer a slower speed for an affordable price (they confirmed that they were unable to offer , for instance, a simple 10MB broadband at this property). Thankfully, this opened the door to compare with Zen, who offer a cheaper option at £37/mo for half the speed, so I said I'd switch and managed to get them down to £38/mo for the higher speed and even that was after some of my finest hardballing.

My complaint to them about FTTP was definitely a huge mistake as it tipped them off that I couldn't switch to a TT or Sky, a mistake that will probably cost me at least £100/yr going forward. Don't make the same mistake!

Overall, I think what's possibly unfair is that openreach have only installed FTTP when options are limited and expensive as not everyone can afford it. But I suppose in a few years when more providers are offering it and when it's no longer an issue I'll be grateful to have higher speeds.

Croft12

mlaf wrote: »

Update:
What would I do without MSE..??

Everyone's correct, it is FTTP here, and it appears at least Zen could also service, so not a monopoly. I couldn't find anything in the original developer paperwork or email exchanges suggesting BT were my only choice, so this must have only been a verbal recommendation, but I definitely remember it being "you'll need to start with BT" rather than "you'll need an FTTP provider". Fair enough if it's just for simplicity's sake, though.

For those who might find themselves in a similar situation, I'm sorry to say I couldn't find a proper budget option. In the end, I told BT I couldn't afford the £48/mo and that whilst part of the problem is other providers not offering FTTP, it was unfair that BT are not able to offer a slower speed for an affordable price (they confirmed that they were unable to offer , for instance, a simple 10MB broadband at this property). Thankfully, this opened the door to compare with Zen, who offer a cheaper option at £37/mo for half the speed, so I said I'd switch and managed to get them down to £38/mo for the higher speed and even that was after some of my finest hardballing.

My complaint to them about FTTP was definitely a huge mistake as it tipped them off that I couldn't switch to a TT or Sky, a mistake that will probably cost me at least £100/yr going forward. Don't make the same mistake!

Overall, I think what's possibly unfair is that openreach have only installed FTTP when options are limited and expensive as not everyone can afford it. But I suppose in a few years when more providers are offering it and when it's no longer an issue I'll be grateful to have higher speeds.

Sky is due this yr others will follow. As long as your market B you'll be fine.

iniltous

The implication of your post is that OR should provide both copper and fibre networks into new builds , fibre for those that want the speeds that fibre offers , and copper for those that want a ‘cheap’ option using a budget ISP, so who should pay for this duplication ?

Absolutely everyone , Government, the Media, even the budget ISP’s that you want the option to use are on OR’s case complaining about the lack of ‘full fibre’ access, yet you have what all these organisations say the public need and want, yet presumably you wish you didn’t have it and could use a cheap unbundled copper pair....the fact is that the provision of fibre costs billions , and , guess what, if the company’s that provide them cannot make a return on the investment then why would they provide the network in the first place ?
You complain about the lack of company’s that bother to offer service via OR FTTP, but if you were in a Virgin Media only area , or a Persimmon Home that only had access to their own ‘network’ then you wouldn’t even have the limited choice of providers that use OR , you would have to use them.
TBH , BT would already know that you are in a FTTP home and therefore no need to offer you much of a deal, but what they don’t do is put the price up for you, the list price for 80Mb is the same regardless of it being FTTP or FTTC, but BT is a business and if they don’t have to discount the price of FTTP because they are already cheaper that the 5 or 6 competitors that also ‘sell’ OR FTTP, which they are, then they won’t

[Deleted User]

mlaf wrote: »

...My complaint to them about FTTP was definitely a huge mistake as it tipped them off that I couldn't switch to a TT or Sky, a mistake that will probably cost me at least £100/yr going forward. Don't make the same mistake!

Overall, I think what's possibly unfair is that openreach have only installed FTTP when options are limited and expensive as not everyone can afford it. But I suppose in a few years when more providers are offering it and when it's no longer an issue I'll be grateful to have higher speeds.

You didn't tip them off to anything, they're well aware of what services are available to your property and they're equally aware that neither Sky or TT do FTTP (at the moment).

It's not Openreach s decision to install just FTTP or not (at least I don't think it is), that'll be down to the developer.

JJ_Egan

OpenReach are rolling out FTTP across many areas slowly . Thats not just new builds .
I know in my area that the newly installed FTTP network has one or two customers on 50/10 .They would not give me 50/10 but i am a special case/ price anyway for a year .Though i do wonder if the 50/10 is over the copper drop wire attached to the optical cable . However other users on here have said you can get 50/10 on FTTP .
On the one hand we have users complaining on the forum about poor speed and others looking for cheap . Gets high speed rollout that users dont want to pay for .

Croft12

JJ_Egan wrote: »

OpenReach are rolling out FTTP across many areas slowly . Thats not just new builds .
I know in my area that the newly installed FTTP network has one or two customers on 50/10 .They would not give me 50/10 but i am a special case/ price anyway for a year .Though i do wonder if the 50/10 is over the copper drop wire attached to the optical cable . However other users on here have said you can get 50/10 on FTTP .
On the one hand we have users complaining on the forum about poor speed and others looking for cheap . Gets high speed rollout that users dont want to pay for .

55/10 used to exist not sure if any1 promotes it now. They tend to just give 80/20.


While its fair to pay for it the argument would be an effective monopoly means they are not charging a fair rate but whatever they can get away with.

mlaf

Colin_Maybe wrote: »

You didn't tip them off to anything, they're well aware of what services are available to your property and they're equally aware that neither Sky or TT do FTTP (at the moment).

Unfortunately (for me), that is not correct (at least in my case). The first time I called BT retentions, I quoted a TalkTalk package (that it turns out I can't get) and was offered £30. After I phoned to complain about the FTTP situation with BT, they wouldn't budge from £48 until I managed to leverage the Zen package. So, an unfortunate mistake, but hey-ho, I've netted far more from haggling than lost.

I hope I haven't offended people by complaining that I'm restricted to fibre! I'm grateful to have access to high speeds. I just personally don't need ultrafast and would prioritise saving money. It was merely a shock that I couldn't and think this could be a problem for those on a tighter budget. But as some have said, as other providers join, competition will hopefully provide further options.

JJ_Egan

Most dont need the silly 150 meg plus speeds .
A reliable 50/10 would cover most of our needs .