Post Office Savings - what the?!

castle96

Wont let me do as a single or regular payment. There IS a linked a/c showing, but says there is no direct debit facility. Got told off the other day for having multiple accounts of the same issue. Wondering whether to try opening new issues (last one opened was 32).

castle96

just opened a Iss 37 AND set up a monthly DD. Need another5 that don't work on existing a/cs. Wonder whether I can open another 5 Iss 37s ??? (assume I can, but will the DDs work). Will I get told off again (they didn't cancel any accounts) or let them go through.... Cr*p system

veryintrigued

Their IT is just the pits.

Just rubbish.

Numerous TD errors over months when attempting to create DDs.

Even worse is being unable to withdraw from an account due to another error message (but unwilling to call them and highlight myself!).

castle96

"it's against our terms and conditions" !!
" " " " " " " "

surreysaver

I asked last week for a one-off direct debit to one of my PO Savings Accounts. The money's ended up in an account that doesn't have an account linked to it (because it won't let me link an account). I cannot set up regular direct debits on some of my accounts; on others I cannot link a current account.
I have, however, manged to open an Issue 37 and set up a regular direct debit without any issues!

I received an email yesterday saying my latest Post Office Credit Card statement is ready. I logged on to download it, but it says there aren't any statements to download!!! Despite me having had the card since 2011 and making a purchase on it every month.

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Emily_Joy

Any tips/tricks for opening issue 37? I cannot get past "we are experiencing technical difficulties".

quirkydeptless

Emily_Joy wrote: »

Any tips/tricks for opening issue 37? I cannot get past "we are experiencing technical difficulties".

Worked OK for me on my second try.


Do you have any existing Post Office Savers?
Can you add/withdraw money to them?


If you get technical difficulties there, then I have a theory you'd need to sort that first.


If not, keep trying.


I currently have about £20 split across my PO savers, which is a level of risk I am comfortable with ;-)

Emily_Joy

quirkydeptless wrote: »

Worked OK for me on my second try.

Thanks. Yes I do have other issues. Have you applied whilst logged in (i.e. as an existing customer) or not? I've noticed the applications are slightly different.

castle96

Managed to open 3 x 37s, link a/cs and set up DDs (hurrah), to replace those that will not work. I logged in > apply > logs you out > complete app.