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Is this mis-selling?

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Comments

  • Markie76
    Markie76 Posts: 24 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Still not doing five minutes' research then? Why does that not surprise me. There's a definite pattern forming. It seems you prefer to argue and be silly rather than actually learn things and acknowledge that others might know more than you about a particular subject, whether that's some introductory physics or retail law.

    Ignorance and stubbornness make for a wonderful combination.
    Two atoms walking down the street. One says, "Damn, I've lost an electron." "Are you sure?" "Yep, I'm positive."


    God lighten up a bit.... :rotfl:
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Markie76 wrote: »
    God lighten up a bit.... :rotfl:
    God doesn't exist and 'lighten' is too ambiguous to be a scientific term. Did you mean luminosity or mass?

    I've got a joke about a neutron you can have for no charge.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 April 2019 at 11:23PM
    Markie76 wrote: »
    No. Simply get the customer to sign a disclaimer. Sorted.


    On the contrary;
    1. £5-10 charge to remove lenses = reasonable. £30 = pure money grab.
    2. Big chains slogans: 'Protecting your Sight', 'Your vision matters to us'...etc Plain English should just be = hand over your cash.


    The 'nothing special' models started at £300

    I think it's about being compassionate and human which sales training doesn't take away from you. The sales assistant could have started by bonding and asking how the test actually went and how she's feeling. The opticians room was in the back of the shop with the only exit being at the front of the shop. It's not like my 82 year old mother was going to leg it.

    I don't know. Previous experiences have been an hour to an hour twenty minutes max. This experience was prolonged checking/rechecking, one sales assistant 'checking' her in then the other doing the sale and it seemed they were working a go-slow. Probably a sales tactic to tire the customer out so they buy more (oops bah humbug :eek: )


    I do think you are asking too much re the compassion comment tbh
    It's not exactly a hospital , and you probably wouldn't get that there either.
    I not understand why she'd need to ask your mother how she was feeling etc.

    And if you were there why don't you know why it took so long. Perhaps it's because your Mother was talking a lot or trying on a lot of glasses.

    The usual procedure is to choose styles you like , I use the sales assistants knowledge as to which suit me, then you go through the ones you've chosen and narrow them down


    Which magazine say "Although it's possible to buy hearing aids for as little as £1,000, most people who buy privately pay more. The average amount spent on a pair of hearing aids, according to our survey, was £2,501.55. Most people buy two hearing aids rather than one."
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 April 2019 at 11:05PM
    Les79 wrote: »
    1. Whilst I feel a bit silly asking this question (think "flying spaghetti monster"), do you have evidence to show that God doesn't exist?


    2. It doesn't have to be a "scientific term" to make sense; the dictionary (Google) has a second definition for "lighten" which is "make or become more cheerful or less serious.". So the user is requesting that you become "less serious".




    Well done for luminositying up.
    1. Nothing absolute, but there's plenty of plausible, reasonable explanation for almost everything around us that doesn't require a deity to be behind it. I can't prove a negative existence but I don't see an abundance of evidence to confirm positive existence, either. In fact, I see no evidence of it at all.

    2. Whoosh. The OP only started being daft and telling me to lighten up because he'd backed himself into a corner and needed a face-saving way out.
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