Fine for entering wrong vehicle reg

Coupon-mad

Perfect, that timeline works and makes you much more informed for POPLA. It also gives you weeks of wriggle room if OPS refuse to provide the machine data of your VRN/near miss VRN first time, you'd be pinging back an email to demand it then complaining to Steve Clark at the BPA...and still with time for POPLA!

Not if you appealed straight away, you'd run out of POPLA time.

Bear in mind the BPA said a 'minor keypad error' should NOT be enforced, so that's why you need to see a 'near miss' VRN and are entitled to it as it's clearly the only near match for your car.

familyguy321

Coupon-mad wrote: »

Perfect, that timeline works and makes you much more informed for POPLA. It also gives you weeks of wriggle room if OPS refuse to provide the machine data of your VRN/near miss VRN first time, you'd be pinging back an email to demand it then complaining to Steve Clark at the BPA...and still with time for POPLA!

Not if you appealed straight away, you'd run out of POPLA time.

Bear in mind the BPA said a 'minor keypad error' should NOT be enforced, so that's why you need to see a 'near miss' VRN and are entitled to it as it's clearly the only near match for your car.

Thanks. Do you have a link or proof of where BPA have said this? May be useful to bring up later depending on how this goes.

Redx

familyguy321 wrote: »

3. Day 26: submit appeal via email to OPS

only do this IF they allow an appeal by email

the paperwork from them should tell you what format of appeal they accept, some only allow online submissions on their website for example, or by post , not by email

so only appeal by email if they allow appeals by email

the SAR request is normally emailed direct to the DPO at the company in question

Coupon-mad

Do you have a link or proof of where BPA have said this?

It's reported in the easy to Google POPLA Annual Report 2018.

familyguy321

Redx wrote: »

only do this IF they allow an appeal by email

the paperwork from them should tell you what format of appeal they accepts, some only allow online submissions on their website for example, or by post , not by email

so only appeal by email if they allow appeals by email


the SAR request is normally emailed direct to the DPO at the company in qiestion

Hi Redx,

I've just double checked the PCN and they do allow appeal by email. Website and postal are other methods allowed.

FG

familyguy321

I have attached images below of the signs in the car park, however I have a small problem that may reduce chances of successfully appealing. The driver doesn't remember what they exactly entered on the parking machine so it is going to be difficult to match payment to the ANPR records.

What's the likelihood that PCN can get cancelled based on any irregularities on the signs or will it be more hassle than paying the £60 reduced charge (tomorrow will be 14 days since NtK date)?

I'm really confused on what to do!

FG

Outside Entrance:


Inside Entrance:


PDT Machine:


OPS T&Cs:


ANPR sign:

Beach_Boy6

I am going though the same situation at Whiteley Shopping Centre from CP Plus. I parked, paid £2 for extra 2 hours using a similar machine, got a receipt giving me 6 hours and left.
Two weeks later a PCN saying I had exceeded my parking and the total time was 6 hrs and 3mins. I looked for the receipt but by then it had got lost. I appealed, it got rejected. I went to POPLA. CP Plus sent them the wrong data from the wrong machine so POPLA rejected my appeal. I responded to POPLA but to no avail. So now 28 days after the rejection the charge has gone from £100 to £140.


I have requested a SAR and wait to see what comes back. I am not paying them a penny.


I wish I had read more before I appealed but I was angry more than anything as I did everything by the book


Good luck

DoaM

As your situation is completely different to this thread's OP (different location, different PPC), please start your own new thread ... IF you still need advice after reading the NEWBIES sticky thread.

familyguy321

Can anyone advise if it's still worth appealing this PCN? The driver definitely paid to park for 1 hour but cannot remember what they entered on the machine.

Is there anything on the car park signs that are grounds for appeal?

Today is the last day for paying the reduced charge of £60.

FG

The_Deep

It is always worth appealing, it may save you money, and it will cost them money. They have so many hoops to jump through that is likely that they will fail one. Besides the Law is on their tail.

Get your MP on board, they are totally on your side.

On 15th March 2019 a Bill was enacted to curb the excesses of these private parking companies. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, and persistent offenders denied access. Hopefully life will become impossible for the worst of these scammers.

Until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.