Miss Sold car?

waamo

Why not take it somewhere for an independent diagnosis? If they are fobbing you off then having some ammunition might help.

Takmon

farmhead wrote: »

I chose to visit the dealership 3 times rather than read up in the internet. Putting trust in what I was told by then ‘the experts’

It should also be common knowledge never to put full trust in what someone who is saying when their only aim is to sell you something for the most money they can get. You are a salesman's dream customer.

farmhead wrote: »

It’s not the regen light that’s displaying it’s the engine management light. The regen light has come on once, Amber. I regen’d It, it went off. Since then the engine management light displaying is what the issue is.

Yes they have informed how to drive, but after the last 2 regens the engine management has displayed again after 20-25 miles. Haven’t even had chance to do the miles.

So, potentially, I could buy the car from new, get stuck on the motorway for 20 miles, then the light comes on and have to turn round and take it straight back in? Surely never right.

It sounds like the DPF is too far gone and needs replacing if a forced regen isn't working and the light comes on again after only 20 miles.

Shoshannah

bartelbe wrote: »

If a manufacturer can't make a car that can do that, it is defective and it is the manufacturer that is incompetent.

They do make a car that can do that. It's called a petrol version.

Look at this another way.

If I go out and buy a vintage Panzer IV tank and find that it is completely unsuitable for my daily commute, that doesn't make the manufacturer 'incompetent'.

It just makes me unwise, thoughtless or ill-informed for having bought it.

The tank would probably work just fine in a German-occupied French village circa 1942, as per its intended purpose.

Hoof_Hearted

What a load of rubbish. If you buy a car, you expect it to work in all reasonable circumstances, The car should have a label saying "not suitable for short journeys" otherwise. I doubt they'd sell many. The OP is being fobbed off.

Had a similar situation with the wife's car (but not as serious) with the tyre pressure warning light. It kept coming on at least once a week. It kept going in for a fix and the same thing occurred shortly after. It was solved properly by raised voices in the showroom and a threat to reject the car.

Shoshannah

Hoof_Hearted wrote: »

What a load of rubbish. If you buy a car, you expect it to work in all reasonable circumstances, The car should have a label saying "not suitable for short journeys" otherwise. I doubt they'd sell many. The OP is being fobbed off.

Okay, so my example was extreme (and, as I'd hoped was obvious) rather facetious.

But the point is, cars are NOT all the same. Sure, they all get you from A to B. But people who select a Smart Fortwo have different wants and/or needs to those who select a Nissan Pathfinder, usually.

You wouldn't call a Smart car 'defective' for failing to get up a muddy hillside. Nor would you call a Pathfinder 'defective' if you failed to park it in a tiny gap in a narrow side street. If you did, you'd be a bit of a wally.

Diesel and petrol engines have different pros and cons. Otherwise, why do we even have the choice? You could just do away with diesel and make all cars petrol, or vice versa. The fact is, they have different uses.

I think the OP in this case could have researched their purchase better. For what it's worth, I agree that the dealer should have said 'are you sure you want a diesel and not a petrol? With the mileage you do, you could run into issue X'. It would have been helpful and responsible of them to do so, and perhaps they could have saved themselves time and effort as well as the OP.

But to call the vehicle 'defective' or the manufacturers 'incompetent' in a situation like this is a stupid statement and shows a poor understanding of cars and motoring.

Just my opinion, YMMV.

Hoof_Hearted wrote: »

Had a similar situation with the wife's car (but not as serious) with the tyre pressure warning light. It kept coming on at least once a week. It kept going in for a fix and the same thing occurred shortly after. It was solved properly by raised voices in the showroom and a threat to reject the car.

I bet you felt really big and clever after that one. If only you'd yelled at them the first time it happened, I bet they would have fixed it straight away. :rotfl:

What was the problem with it in the end, anyway? I've had cars with normal tyre pressures that have the light come on in cold weather; nothing to worry about in those cases.

verityboo

I know diesel cars require regular longer runs but the Jaguar E-pace like tha Land Rover Evoque and Discovery Sport have design weaknesses making them especially susceptible to DPF problems.They are all based on the old Freelander2. An excerpt from the Honest John Website explains:

“JLR has now admitted to me in writing that the DPF can never get hot enough to enable any passive regeneration to occur in "normal driving". The reason for this is that, unlike the XE/XF where the Ingenium engine is mounted in-line, on the DS and Evoque there's insufficient room between the engine and the bulkhead to fit the DPF. Therefore it had to be positioned horizontally 1 metre further back, downstream of the oxidation catalyst, a position where gas temperatures are too cold for passive regeneration to work at all - you can see the architecture very clearly on this video : https://www.youtube.com/watch?v=RnJMUuwbCCc”

The Land Rovers have been around much longer so more owners have experienced problems which can be read here

https://www.honestjohn.co.uk/carbycar/land-rover/range-rover-evoque-2011/good/

https://www.honestjohn.co.uk/carbycar/land-rover/discovery-sport-2015/good/

So while the OP was perhaps wrong to choose a diesel, the fundamental design flaws in the car go beyond the normal issues with diesels where a the some longer journeys would be enough to keep the DPF clear